The Royal Borough of Kensington and Chelsea has 13,025 businesses, and 89% employ fewer than 10 people. Around the Royal Hospital, property firms outnumber every other type of business. A six-person lettings office on the King's Road runs on phones, shared mailboxes and e-signed contracts, and stops dead when one of them fails.
SW3, SW10 and the borough edge
The King's Road Partnership counts more than 300 businesses between Peter Jones and Beaufort Street, most of them shops, restaurants and salons. We put tills and card readers on their own network, away from guest Wi-Fi, and keep them patched.
The Design Centre at Chelsea Harbour holds more than 140 showrooms, and interior designers cluster around it. Their CAD drawings, mood boards and sample photos run to gigabytes, so we size storage, sharing links and backups for big files.
Chelsea and Westminster Hospital employs 7,500 staff, with the Royal Marsden and Royal Brompton nearby. Private clinics and health suppliers around them keep patient records, which need encrypted laptops, multi-factor sign-in and audit logs.
Luxury flagships share the street with wealth managers and family offices. These clients ask for discretion first: named engineers, tight access to shared files and laptops that lock down remotely if one goes missing in transit.
Property is the biggest business type around the Royal Hospital. Negotiators spend the day at viewings, so we secure their phones and tablets and give them safe access to listings, contracts and the office inbox from the street.
IT support in Chelsea from Intouch Tech is priced per user, per month. Each person gets the same service, whether they work on a King's Road shop floor or from a home office on Cheyne Walk. Packages start at £49.95 per user per month.
Call or log a ticket as often as you like and reach an engineer who knows your setup.
We spot a full disk, a failed backup or an unpatched laptop before it stops your day.
Endpoint protection, email filtering and separate networks for card machines and guest Wi-Fi.
We keep a second copy of your email, files and Teams data on separate storage, so you get back a lost client file.
Site surveys, mesh Wi-Fi, cabling and office moves planned around listed interiors.
Licences, Teams, SharePoint and OneDrive set up and kept tidy in one tenant.
Free, with no commitment
Cyber SecurityLinthouse Housing Association
Intouch Tech helped Linthouse replace largely manual security checks with automated testing and additional email protection, giving its ICT team greater visibility of vulnerabilities, clearer priorities and measurable progress over time.
Penetration TestingFashion Retailer
Intouch Tech introduced regular penetration testing, helping the internal IT team identify weaknesses, prioritise remediation and build repeated security testing into its wider cyber security strategy.
Cloud Telephony
VoIP PlatformAristone
"Intouch Communications quickly set up Aristone on our scalable Hosted Communicator VoIP platform, providing local Luton numbers, call recording, remote apps and unlimited support under one simple license."
From call to fix
A Chelsea ticket follows five steps, starting with your call and ending, when needed, with a visit. Pick a step for the detail.
Call 0333 370 7000 or email the helpdesk. Lines open 8am to 5pm on weekdays, and managed clients have 24/7 cover for urgent faults.
Plenty of Chelsea firms stay with a slow provider because the handover looks painful. We do the legwork, including the awkward request for admin passwords.
We check every device, account, licence and security setting, then give you a written list of gaps ranked by risk.
You pick the switchover date. We ask your current provider, in writing, for admin access and documentation.
We install monitoring, switch your staff to our helpdesk number and assign an account manager. Expect one to two weeks.
From day one your team calls us. We then work through the review findings, highest risk first.
FAQ
Answers to the questions Chelsea businesses ask us most about managed IT support.
You get a helpdesk for every user, 24/7 monitoring, security software, patching, backups and a named account manager, all for one fee per user each month. When a broadband line, phone system or software vendor causes the fault, we take it up with them.
Packages start at £49.95 per user per month, and extra cyber security starts at £9.95 per device per month. A six-person shop pays for six users. Your exact price follows a free health check of your setup.
Yes. We survey first, then design mesh Wi-Fi and surface cable routes that avoid chasing walls or lifting historic floors. Some changes to a listed building need listed building consent from the council, so we give you the drawings and details your landlord or the council will ask for.
Yes. Chelsea agents work from phones and tablets as much as desks. We secure those devices, set up shared mailboxes and give negotiators safe access to your property software from a viewing.
Yes. We put card machines and tills on their own network, separate from guest Wi-Fi, and keep them patched. That separation forms part of meeting the card industry's PCI DSS rules.
Yes. Clinics around the Fulham Road hold patient records, so we set up encrypted devices, multi-factor sign-in and backups. If you hold NHS contracts, we help you prepare for the NHS Data Security and Protection Toolkit.
Yes. We review your setup, get admin access and documentation from the outgoing provider, and move you across without downtime. Most moves take one to two weeks.
All of Chelsea: Sloane Square, the King's Road, Chelsea Harbour, Lots Road, World's End, the Fulham Road and Brompton. Nearby we also cover Knightsbridge, Belgravia, South Kensington, Fulham and Earl's Court.
Mon-Fri 8am-5pm · 24/7 for managed clients
Response within 1 business day, guaranteed
UK-based team, since 2012
