We take that role. Our helpdesk fixes most problems remotely, and a field engineer comes to you when a job needs hands: a new starter's laptop in Woking, a network fault in Weybridge, an office move in Reigate. You get one number and a named account manager.
Business counts: ONS UK Business Counts 2026 (enterprises), Surrey county (via Nomis).
IT support Surrey: bluebells in a beech wood in the Surrey Hills
01

Audit

We review your devices, accounts, licences and security, and send a written report of the gaps.

Discovery & scoping
02

Plan

We agree a switchover date and collect admin access from your current provider.

Discovery & scoping
03

Onboard

We install monitoring and move your support line. Most firms finish in one to two weeks.

Discovery & scoping
04

Support

Your team calls one number from day one, and we fix the audit's gaps in order of risk.

Discovery & scoping

What does managed IT support include?

Managed IT support gives you an outsourced IT department for a fixed monthly fee per user. We answer your staff's calls, monitor and patch devices, run security and backups, and advise on what to buy next.

What does managed IT support include?

Managed IT support gives you an outsourced IT department for a fixed monthly fee per user. We answer your staff's calls, monitor and patch devices, run security and backups, and advise on what to buy next.

How much does IT support in Surrey cost?

IT support in Surrey starts at £49.95 per user per month, ex VAT, minimum five users. That covers unlimited phone and remote support, monitoring, a client portal and a named account manager. We quote after a free IT health check.

Can an engineer come to our office in Surrey?

Yes. We fix most issues remotely and book a field engineer for installs, network faults and office moves anywhere in Surrey. Our Fleet head office is just over the county border, and we can also meet you at your office.

Which areas of Surrey do you cover?

Our IT support in Surrey covers Woking, Staines, Egham, Weybridge, Walton, Esher, Redhill, Reigate, Leatherhead, Dorking and Epsom. For Guildford and Godalming, see IT Support Guildford. For Camberley and Frimley, see IT Support Camberley. For Farnham, see IT Support Farnham.

Do you work with engineering, professional and production firms?

Yes. Engineering suppliers around Woking, consultancies in Elmbridge and production companies near Shepperton all face client security checks. We set up the controls and keep the evidence those checks ask for.

Can you help us pass a client's security questionnaire or get Cyber Essentials?

Yes. We find the gaps, fix them and prepare you for Cyber Essentials or Cyber Essentials Plus. Packages start at £420 plus VAT.

How do we control which apps go on work phones?

Decide before anyone installs. In 2023 the ICO reprimanded Surrey Police and Sussex Police after a call-recording app meant for a few officers was opened to all staff. Over 1,000 people installed it, and more than 200,000 calls were recorded without people knowing. We set up device management, an approved-app list and a data check before any new app reaches your team.

Can you take over from our current IT provider?

Yes. We audit your setup, collect admin access from your current provider and switch you over. Most firms finish onboarding in one to two weeks.

What are your support hours?

Our helpdesk is open Monday to Friday, 8am to 5pm. We monitor your devices and backups, and every warning goes to our engineers.

What size businesses do you support?

Teams of 5 to 250 users, from a five-person practice in Dorking to a 200-person firm in Woking.

Serving Surrey from our Fleet head office

Head office: Centaur House, Ancells Business Park, Fleet GU51 2UJ
0333 370 7000
Trusted UK IT team

Let's start a conversation

Tell us what you need, from a first health check to a full switch of provider. One UK team has looked after growing businesses since 2012.

0333 370 7000

Mon-Fri 8am-5pm

[email protected]

Response within 1 business day, guaranteed

United Kingdom

UK-based team, since 2012

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