Around 755,000 people work in the City of Westminster, 14% of London's workforce, across 56,365 businesses. Firms here run larger than the London norm: 16% employ 10 or more staff, against 10% across the capital. Management consultancies and property firms lead, with IT companies and creative studios close behind.
W1, W2, SW1, WC2 and NW8
Our office sits in the Northbank BID area, where law firms, accountants and financial advisers are among the biggest groups. Firms like these hold client money and confidential files, so we lock down devices, enforce multi-factor sign-in and keep an audit trail of who opened what.
Property investors lead in Mayfair, with clinics, builders and fund managers alongside. Fund and wealth teams expect discreet support, evidence their regulator can check and a recovery plan that works the first time it's needed.
Soho and east Mayfair hold about 1,230 film, TV and sound production businesses. Edit suites depend on quick shared storage, fast delivery to clients and copies of every reel, and we design the network that keeps renders moving.
West End theatres recorded 17.1 million attendances in 2024 and more than £1bn at the box office. Theatres, producers and the shops around Covent Garden need ticketing, point-of-sale and backstage systems that hold up on a sold-out night.
Membership bodies, charities and public affairs firms gather near Parliament, and Burberry's global headquarters stands on Horseferry Road. Policy teams pass sensitive briefings around all day, so we set up controlled sharing and the Cyber Essentials certificate that government work asks for.
IT support in Westminster from Intouch Tech is charged per person, per month. Larger offices and fast-growing teams pay the same rate for every seat, with joiners and leavers adjusted monthly.
Staff phone or email the desk and speak to someone who can fix the problem, as often as they need.
We track the health of laptops, servers and backups at every hour and respond to alerts as they arrive.
Multi-factor sign-in, encrypted devices, email screening and patch records you can show an auditor.
Separate copies of email, documents and Teams chats, with a named engineer to bring them back when needed.
Fit-outs, Wi-Fi, structured cabling and fibre for a new floor, planned around building management rules.
Licences, permissions, Teams and SharePoint structured for larger teams and kept under review.
Cyber SecurityLinthouse Housing Association
Intouch Tech helped Linthouse replace largely manual security checks with automated testing and additional email protection, giving its ICT team greater visibility of vulnerabilities, clearer priorities and measurable progress over time.
Penetration TestingFashion Retailer
Intouch Tech introduced regular penetration testing, helping the internal IT team identify weaknesses, prioritise remediation and build repeated security testing into its wider cyber security strategy.
Cloud Telephony
VoIP PlatformAristone
"Intouch Communications quickly set up Aristone on our scalable Hosted Communicator VoIP platform, providing local Luton numbers, call recording, remote apps and unlimited support under one simple license."
From report to resolution
Requests from Westminster offices follow these five steps. Click any step for what we do at that stage.
Reach the service desk on 0333 370 7000 or by email during weekday office hours, 8am to 5pm. An urgent line is open at any hour for managed clients.
Larger Westminster offices worry about disruption when they change IT provider. We plan the move around your diary, gather every password and document from your old provider, and keep staff working throughout.
We document users, devices, systems, licences and security gaps in a written baseline.
You choose a quiet week for the change, and we serve the outgoing provider a written handover request.
Monitoring and our service desk go live, and your account manager meets the team. Expect one to two weeks.
We work through the baseline findings, highest-risk items first.
FAQ
Updated October 2026
Yes. Our London office is at 8 Duncannon Street, WC2N 4JF, by Charing Cross and Trafalgar Square. Day-to-day support runs from our Fleet head office in Hampshire, and engineers travel to Westminster clients for on-site work.
Each user costs from £49.95 a month, with extra security priced from £9.95 per device. A 40-person office in St James's would start from about £2,000 a month, confirmed once we've completed a free review of your systems.
Yes. We set up the controls regulated firms rely on, including multi-factor sign-in, encrypted devices, access reviews and documented backups, and give you records to show auditors and the FCA. Compliance decisions stay with your own team.
Yes. We support edit suites running Macs or PCs, shared storage and fast links for sending large files to clients, with backups that cover active projects.
Yes. Westminster has more than 500 membership organisations. We protect member data and sensitive briefings and get you through Cyber Essentials, which many government contracts require.
Yes. Clinics in the Harley Street Health District get encrypted devices and tightly limited access to patient files. Corporate teams around Paddington Basin, where Marks & Spencer has its head office, get onboarding, device management and office moves.
Yes. Westminster has 56 conservation areas, and many offices sit in period buildings with strict landlord rules. We survey first and plan cabling and wireless that meet those conditions.
We map your setup, collect credentials and records from the provider you're leaving, pick a quiet week to switch and take over support, normally within two weeks. Staff carry on working throughout.
Every part: Charing Cross, the Strand, Covent Garden, Soho, Mayfair, St James's, Marylebone, Paddington, Bayswater, Victoria, Westminster, Pimlico, St John's Wood and Maida Vale. For Fitzrovia and Bloomsbury, see IT Support Camden; for Knightsbridge, see IT Support Chelsea.
Mon-Fri 8am-5pm · 24/7 for managed clients
Response within 1 business day, guaranteed
UK-based team, since 2012
