Camden ranks second in London for the number of businesses, with 38,165 registered here, and most of them are small. A 15-person architecture practice in Bloomsbury and a 40-person agency near Granary Square need the same things from IT: laptops that work on Monday, email nobody can spoof and a person who picks up the phone. Most can't justify an in-house IT team, so they rely on an outside provider, and many tell us that provider has gone quiet.
Across the borough
The Knowledge Quarter brings life sciences start-ups, research spin-outs and tech firms next to Google and Meta. We set up secure Microsoft 365 tenants, device management and Cyber Essentials for young companies that need to pass investor and client security checks.
Barristers' chambers near Lincoln's Inn and Gray's Inn, solicitors and the jewellery trade on Hatton Garden hold sensitive client data. We run email security, encrypted backups and access controls that stand up to regulator and insurer questions.
Music, media and creative studios work with large files and tight deadlines. We look after the network, storage and backups that keep a render or a mix safe when a drive fails.
Publishers, architects, charities and academic organisations near UCL and the British Museum. We support mixed Windows and Mac estates, shared drives and hybrid staff who split the week between home and office.
Private clinics, estate agents and professional practices with small teams and no IT person. We give them a helpdesk, patched devices and backups for a fixed monthly price per user.
Managed IT support means we look after your technology for a fixed monthly fee, so your staff call us instead of losing an afternoon to a printer or a locked account. Packages start at £49.95 per user per month.
Phone and remote support for every user, with no ticket limits.
We watch devices and servers around the clock and patch them before attackers find the gap.
Endpoint protection, EDR and email filtering, with Cyber Essentials when clients ask for it.
Separate backups of Microsoft 365 and Google Workspace, so deleted files come back.
Office moves, Wi-Fi, cabling and leased lines, arranged by one team.
Set-up, licensing, Teams, SharePoint and OneDrive, managed in one tenant.
No obligation, no downtime
Cyber SecurityLinthouse Housing Association
Intouch Tech helped Linthouse replace largely manual security checks with automated testing and additional email protection, giving its ICT team greater visibility of vulnerabilities, clearer priorities and measurable progress over time.
Penetration TestingFashion Retailer
Intouch Tech introduced regular penetration testing, helping the internal IT team identify weaknesses, prioritise remediation and build repeated security testing into its wider cyber security strategy.
Cloud Telephony
VoIP PlatformAristone
"Intouch Communications quickly set up Aristone on our scalable Hosted Communicator VoIP platform, providing local Luton numbers, call recording, remote apps and unlimited support under one simple license."
Response times
From the first call to an engineer at your door, this is how a Camden support request runs. Select a step to see what happens.
One number, 0333 370 7000. Monday to Friday, 8am to 5pm, with 24/7 cover for managed clients.
Most Camden businesses come to us with a provider already in place. We run the handover, so you don't have to chase your old supplier for passwords.
We review your devices, accounts, licences and security, then send you a written report of the gaps.
We agree the switchover date with you and request admin access and documentation from your current provider.
We install monitoring, move your support line and introduce your account manager. Most businesses finish onboarding in one to two weeks.
Your team calls one number from day one, and we fix the issues the audit found in order of risk.
FAQ
Answers to the questions Camden businesses ask us most about managed IT support.
Managed IT support is an outsourced IT department paid for monthly. We monitor your devices, answer your staff's support calls, patch software, manage security and backups, and advise on what to buy next. You pay a fixed fee per user instead of hiring in-house staff or paying by the hour.
Our managed IT packages start at £49.95 per user per month. That covers unlimited phone and remote support, monitoring, a client portal and a named account manager. Extra cyber security starts from £7.95 per device per month. We quote after a free IT health check, so you only pay for what you use.
Yes. We fix most issues remotely within minutes and send an engineer to your office anywhere in Camden for hardware installs, network faults and office moves.
The whole borough, including King's Cross, Euston, Holborn, Bloomsbury, Fitzrovia, Camden Town, Kentish Town, Hampstead, Belsize Park, Swiss Cottage and West Hampstead. We also support businesses in neighbouring Islington, Westminster and the City of London.
Yes. We audit your setup, collect admin access and documentation from your current provider, and switch you over with no downtime. Most businesses finish onboarding in one to two weeks.
We work with UK businesses of 5 to 250 users, from a small Hampstead practice to a multi-floor office in King's Cross. Our packages scale by user, so you add people as you grow.
Yes. Every package includes endpoint protection, patching and email filtering. For EDR, 24/7 managed detection and response or penetration testing, we add a cyber security package. We also prepare businesses for Cyber Essentials and Cyber Essentials Plus.
Yes. We set up and manage Microsoft 365, including Teams, SharePoint and OneDrive, and we back up both Microsoft 365 and Google Workspace data separately, so you can restore deleted email and files.
Mon-Fri 8am-5pm · 24/7 for managed clients
Response within 1 business day, guaranteed
UK-based team, since 2012
