West Berkshire has 8,140 businesses, and 98% employ fewer than 50 people. Professional firms make up the largest group, and IT consultancies are the third-largest single business type. Few have an IT manager, so a director ends up running IT.
West Berkshire
Shops, restaurants and offices on Northbrook Street and Parkway, and around the Kennet Centre redevelopment, run tills, card machines and alarm lines. We check which still use an old analogue phone line and move them before 31 January 2027.
Newbury is VodafoneThree's UK base, and IT firms are one of West Berkshire's biggest business groups. Tech suppliers face client security checks, so we set up device management, email security and access controls that answer them.
Manufacturing, logistics and office firms on Greenham Business Park and along London Road run warehouse Wi-Fi, scanners and hybrid teams. We manage the devices and the network that ties them together.
Builders, trades firms and small offices in Thatcham work from vans and site cabins as much as desks. We manage phones and laptops on the move and keep invoices safe from email fraud.
Racing yards in the Valley of the Racehorse and small firms in Hungerford work across stables, gallops and farm offices, often on patchy broadband. We add a 4G or 5G backup line and Wi-Fi across the yard.
Our IT support in Newbury costs one fixed monthly fee per user. Your staff call one number, then get back to work.
Phone and remote support for every user. No ticket limits.
We watch every device and install security updates for you.
EDR, email filtering and dark web monitoring.
Tested backups of Microsoft 365 and Google Workspace.
Office moves, Wi-Fi, cabling and leased lines across Newbury, Thatcham, Hungerford and Lambourn.
Set-up, licences, Teams, SharePoint and OneDrive.
No obligation, no downtime
Cyber securityLinthouse Housing Association
Intouch Tech helped Linthouse replace largely manual security checks with automated testing and additional email protection, giving its ICT team greater visibility of vulnerabilities, clearer priorities and measurable progress over time.
Penetration testingFashion retailer
Intouch Tech introduced regular penetration testing, helping the internal IT team identify weaknesses, prioritise remediation and build repeated security testing into its wider cyber security strategy.
Cloud telephony
VoIP platformAristone
"Intouch Communications quickly set up Aristone on our scalable Hosted Communicator VoIP platform, providing local Luton numbers, call recording, remote apps and unlimited support under one simple license."
Response times
From the first call to an engineer at your desk, this is how IT support for Newbury clients runs. Select a step to see what happens.
One number, 0333 370 7000. Monday to Friday, 8am to 5pm.
Most businesses that ask us about IT support in Newbury already have a provider. We run the handover, so you don't chase your old supplier for passwords.
We review your devices, accounts, licences, phone lines and security, and send a written report of the gaps.
We agree a switchover date and collect admin access from your current provider.
We install monitoring and move your support line. Most firms finish in one to two weeks.
Your team calls one number from day one, and we fix the audit's gaps in order of risk.
FAQ
Updated October 2026
Managed IT support gives you an outsourced IT department for a fixed monthly fee per user. We answer your staff's calls, monitor and patch devices, run security and backups, and advise on what to buy next.
Managed IT support gives you an outsourced IT department for a fixed monthly fee per user. We answer your staff's calls, monitor and patch devices, run security and backups, and advise on what to buy next.
IT support in Newbury starts at £49.95 per user per month, ex VAT, minimum five users. That covers unlimited phone and remote support, monitoring, a client portal and a named account manager. We quote after a free IT health check.
Yes. We fix most issues remotely and book a field engineer for installs, network faults and office moves anywhere in Newbury, Thatcham, Hungerford and Lambourn. Our Fleet head office is about 23 miles away, and we can also meet you at your office.
Our IT support in Newbury covers the town centre, Greenham, Newbury Business Park, Thatcham, Hungerford, Lambourn and Hermitage. For Theale and Reading, see IT Support Reading.
Yes. Tech suppliers need client-grade security, and racing yards need Wi-Fi and backup internet across stables and offices. We set up both and manage the devices from one helpdesk.
Yes. We find the gaps, fix them and prepare you for Cyber Essentials or Cyber Essentials Plus. Packages start at £420 plus VAT.
They might. Openreach switches off the old analogue phone network on 31 January 2027, with no extension. Card machines, alarm lines, lift emergency phones and door entry systems that still use an analogue line need moving to a digital service first, or they may drop to a basic emergency phone service or stop working. We list what's connected, move it across and test it before the date.
Yes. We audit your setup, collect admin access from your current provider and switch you over. Most firms finish onboarding in one to two weeks.
Our helpdesk is open Monday to Friday, 8am to 5pm. We monitor your devices and backups, and every warning goes to our engineers.
Teams of 5 to 250 users, from a five-person yard office in Lambourn to a 200-person tech firm in Newbury.
Mon-Fri 8am-5pm
Response within 1 business day, guaranteed
UK-based team, since 2012
