Wokingham borough has 8,585 businesses, and 98% employ fewer than 50 people. Software and IT consultancies are the largest single group, at 1,300 firms. Few have someone who looks after the office IT, so the engineers end up doing it between projects.
We take that role. Our helpdesk fixes most problems remotely, and a field engineer comes to you when a job needs hands: a new starter at Winnersh Triangle, a card machine in the town centre, an office move in Shinfield. You get one number and a named account manager.
RG40, RG41 and RG10
Software, life-science and communications firms fill Winnersh Triangle, where Boehringer Ingelheim and Forcepoint are recent arrivals. Tech teams need protected code repositories, tight cloud admin and backups of the systems they build on.
Shops, restaurants and offices around Peach Place and Elms Field run tills, guest Wi-Fi and small office networks. We keep payment kit off the customer Wi-Fi and the office devices patched.
Production suppliers around Shinfield Studios and firms at Thames Valley Science Park handle unreleased content and research data. We control who can open files and track how they're shared.
Small firms and home offices in the south of the borough often work on patchy broadband. We secure home Wi-Fi and laptops and add a 4G or 5G backup line.
Consultants and small practices along the river work from homes and village offices. We give them a helpdesk, patched devices and tested backups for a fixed fee per user.
Our IT support in Wokingham costs one fixed monthly fee per user. Your staff call one number, then get back to work.
Phone and remote support for every user. No ticket limits.
We watch every device and install security updates for you.
EDR, email filtering and dark web monitoring.
Tested backups of Microsoft 365 and Google Workspace.
Office moves, Wi-Fi, cabling and leased lines across Wokingham borough.
Set-up, licences, Teams, SharePoint and OneDrive.
No obligation, no downtime
Cyber SecurityLinthouse Housing Association
Intouch Tech helped Linthouse replace largely manual security checks with automated testing and additional email protection, giving its ICT team greater visibility of vulnerabilities, clearer priorities and measurable progress over time.
Penetration TestingFashion Retailer
Intouch Tech introduced regular penetration testing, helping the internal IT team identify weaknesses, prioritise remediation and build repeated security testing into its wider cyber security strategy.
Cloud Telephony
VoIP PlatformAristone
"Intouch Communications quickly set up Aristone on our scalable Hosted Communicator VoIP platform, providing local Luton numbers, call recording, remote apps and unlimited support under one simple license."
From the first call to an engineer at your desk, this is how IT support for Wokingham clients runs. Select a step to see what happens.
Contact our support team during your agreed support hours.
Most businesses that ask us about IT support in Wokingham already have a provider, or an engineer who covers IT on the side. We run the handover, so you don't chase anyone for passwords.
We review your devices, accounts, licences and security, and send a written report of the gaps.
We agree a switchover date and collect admin access from your current provider.
We install monitoring and move your support line. Most firms finish in one to two weeks.
Your team calls one number from day one, and we fix the audit's gaps in order of risk.
FAQ
Updated October 2026
Managed IT support gives you an outsourced IT department for a fixed monthly fee per user. We answer your staff's calls, monitor and patch devices, run security and backups, and advise on what to buy next.
IT support in Wokingham starts at £49.95 per user per month, ex VAT, minimum five users. That covers unlimited phone and remote support, monitoring, a client portal and a named account manager. We quote after a free IT health check.
Yes. We fix most issues remotely and book a field engineer for installs, network faults and office moves anywhere from Winnersh to Twyford. Our Fleet head office is about 8 miles away, and we can also meet you at your office.
Our IT support in Wokingham covers the town centre, Winnersh, Shinfield, Arborfield Green, Finchampstead, Crowthorne, Twyford, Wargrave and Charvil. For Earley, Woodley and Thames Valley Park, see IT Support Reading.
Yes. Software teams need protected code repositories and tight cloud admin, and production suppliers must protect unreleased content. We set up the access rules, controls and backups both need.
Yes. We find the gaps, fix them and prepare you for Cyber Essentials or Cyber Essentials Plus. Packages start at £420 plus VAT.
Only with rules in place. The NCSC advises against putting sensitive information into public AI tools, because the provider can see and store what you type. Of UK businesses using or considering AI, only about a quarter have security practices to manage the risk. We find which AI tools your staff already use, set a clear policy and switch on the safer business versions.
Yes. We audit your setup, collect admin access from your current provider and switch you over. Most firms finish onboarding in one to two weeks.
Our helpdesk is open Monday to Friday, 8am to 5pm. Managed clients get 24/7 cover for urgent issues, and monitoring runs around the clock.
Teams of 5 to 250 users, from a five-person studio in Twyford to a 200-person software firm at Winnersh Triangle.
Mon-Fri 8am-5pm
Response within 1 business day, guaranteed
UK-based team, since 2012
