The Carfax and the town centre
Shops, cafés and offices around the Carfax, West Street and Swan Walk run tills, card machines and small office networks. We keep payment kit off the customer Wi-Fi and the office devices patched.
Intouch Tech provides IT support in Horsham, from the Carfax and the town centre to Broadbridge Heath, Southwater and Billingshurst. Our team works from our Fleet head office, about 27 miles away in a straight line, and we can meet you locally in Horsham.
IT support for Horsham's small firms and professional offices
Horsham district has 7,625 businesses, and 98% employ fewer than 50 people. Professional firms and builders are the two largest groups, and nine in ten firms employ fewer than ten people. That usually leaves the owner running IT.
We take that role. Our helpdesk fixes most problems remotely, and a field engineer comes to you when a job needs hands: a card machine in Swan Walk, a new starter's laptop near the station, an office move to Southwater. You get one number and a named account manager.
Business counts: ONS UK Business Counts 2026 (enterprises), Horsham district (via Nomis).
Horsham district
Where we work in Horsham
Chart Way and the station
Insurance, legal and professional firms in the offices around Chart Way and the station handle client data and face supplier security checks. We set up the controls and evidence those checks ask for.
Parsonage Road and Foundry Lane
Workshops, trade counters and builders on the industrial estates, next to the redevelopment of the former Novartis site, run shared PCs and work from vans. We manage the devices and replace shared logins.
Broadbridge Heath and Southwater
Retailers at Broadbridge Heath and firms in Southwater's business units run small teams, many with staff who commute. We secure laptops and remote access, so work stays safe at home and on the train.
Billingshurst, Storrington and the villages
Consultants, farms and small practices in Billingshurst, Henfield, Storrington and Steyning work from homes and converted barns, often on patchy broadband. We add a 4G or 5G backup line and secure home Wi-Fi.
What you get with Intouch Tech
Our IT support in Horsham costs one fixed monthly fee per user. Your staff call one number, then get back to work.
Unlimited helpdesk
Phone and remote support for every user. No ticket limits.
Monitoring and patching
We watch every device and install security updates for you.
Cyber security
EDR, email filtering and dark web monitoring.
Backup and restore
Tested backups of Microsoft 365 and Google Workspace.
On-site and networks
Office moves, Wi-Fi, cabling and leased lines across Horsham district.
Microsoft 365
Set-up, licences, Teams, SharePoint and OneDrive.
No obligation, no downtime
Get a free IT health checkfor your Horsham office.
Work we have done for UK organisations
Cyber securityLinthouse Housing Association
Moving from manual checks to always-on security
Intouch Tech helped Linthouse replace largely manual security checks with automated testing and additional email protection, giving its ICT team greater visibility of vulnerabilities, clearer priorities and measurable progress over time.
197Malicious emails quarantined in 30 days
Penetration testingFashion retailer
Making penetration testing part of an ongoing security strategy
Intouch Tech introduced regular penetration testing, helping the internal IT team identify weaknesses, prioritise remediation and build repeated security testing into its wider cyber security strategy.
3Vulnerability types uncovered
Cloud telephony
VoIP platformAristone
Local Luton numbers and unlimited support under one licence
"Intouch Communications quickly set up Aristone on our scalable Hosted Communicator VoIP platform, providing local Luton numbers, call recording, remote apps and unlimited support under one simple license."
1Simple licence, unlimited support
Response times
What happens when you report a problem
From the first call to an engineer at your desk, this is how IT support for Horsham clients runs. Select a step to see what happens.
01 / 05
Call or email us
One number, 0333 370 7000. Monday to Friday, 8am to 5pm.
Moving your IT support to us
Most businesses that ask us about IT support in Horsham already have a provider. We run the handover, so you don't chase your old supplier for passwords.
01
Audit
We review your devices, accounts, licences and security, and send a written report of the gaps.
02
Plan
We agree a switchover date and collect admin access from your current provider.
03
Onboard
We install monitoring and move your support line. Most firms finish in one to two weeks.
04
Support
Your team calls one number from day one, and we fix the audit's gaps in order of risk.
FAQ
IT support questions from Horsham businesses
Updated October 2026
What does managed IT support include?
Managed IT support gives you an outsourced IT department for a fixed monthly fee per user. We answer your staff's calls, monitor and patch devices, run security and backups, and advise on what to buy next.
How much does IT support in Horsham cost?
IT support in Horsham starts at £49.95 per user per month, ex VAT, minimum five users. That covers unlimited phone and remote support, monitoring, a client portal and a named account manager. We quote after a free IT health check.
Can an engineer come to our office in Horsham?
Yes. We fix most issues remotely and book a field engineer for installs, network faults and office moves anywhere in Horsham district. Our Fleet head office is about 27 miles away in a straight line, and we can also meet you at your office.
Which areas around Horsham do you cover?
Our IT support in Horsham covers the town centre, Broadbridge Heath, Southwater, Billingshurst, Henfield, Storrington, Steyning, Pulborough and Warnham. We also cover nearby Crawley.
Do you work with insurance, legal and professional firms?
Yes. These firms handle client data and face supplier security checks from their own clients. We set up the controls, access rules and evidence those checks ask for.
Can you help us pass a client's security questionnaire or get Cyber Essentials?
Yes. We find the gaps, fix them and prepare you for Cyber Essentials or Cyber Essentials Plus. Packages start at £420 plus VAT.
Are QR codes a security risk for our business?
They can be. In August 2024, neighbouring Mid Sussex District Council found fake QR codes on its car park payment machines, set up to steal card details. The NCSC says QR fraud clusters in car parks and stations, and QR codes are turning up in phishing emails too. Staff scan them on personal phones, outside your security controls. We teach your team to treat a QR code like any other link and add email filtering that can catch QR-code phishing.
Can you take over from our current IT provider?
Yes. We audit your setup, collect admin access from your current provider and switch you over. Most firms finish onboarding in one to two weeks.
What are your support hours?
Our helpdesk is open Monday to Friday, 8am to 5pm. We monitor your devices and backups, and every warning goes to our engineers.
What size businesses do you support?
Teams of 5 to 250 users, from a five-person practice in Storrington to a 200-person firm in the town centre.
Serving Horsham from our Fleet head office
Head office: Centaur House, Ancells Business Park, Fleet GU51 2UJ
0333 370 7000
[email protected]
Distance to Horsham: about 27 miles in a straight line
Nearest rail: Fleet station, under a mile away
Local meetings: At your office or a workspace near you in Horsham
Trusted UK IT team
Let's start a conversation
Tell us what you need, from a first health check to a full switch of provider. One UK team has looked after growing businesses since 2012.
0333 370 7000
Mon-Fri 8am-5pm
[email protected]
Response within 1 business day, guaranteed
United Kingdom
UK-based team, since 2012
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.