Southwark, Lambeth and Bromley are home to about 44,700 businesses, and almost nine in ten employ fewer than 10 people. A 12-person design studio on Bankside and a 30-person accountancy in Bromley need the same things from IT: laptops that start on Monday, email nobody can spoof and a person who answers the phone. Few can justify an in-house IT team, so they rely on an outside provider. Many tell us that provider has gone quiet.
Across South London
The Shard, The News Building and the offices around Borough Market house media groups, law firms and consultancies, with Guy's Hospital and King's Health Partners next door. We run email security, encrypted backups and access controls that stand up to client and insurer security questionnaires.
New workspace at Canada Water and Elephant Park brings in start-ups, tech firms and creative agencies. We set up Microsoft 365 tenants, device management and Cyber Essentials for young companies that need to pass investor and client checks.
Charities, architects and small practices work from converted terraces and studios around the Oval. Older buildings mean patchy Wi-Fi and cramped comms cupboards, so we survey, cable and set up networks that reach the back office.
Restaurants, shops and studios with small teams and no IT person. We give them a helpdesk, patched devices and Wi-Fi that copes with a full floor, for a fixed monthly price per user.
Our home patch. Accountants, financial advisers and professional practices sit alongside construction firms, which make up 18% of Bromley businesses. We set up laptops and phones for site teams and secure remote access to project files.
Our IT support for South London businesses costs one fixed monthly fee per user. Your staff call us, and we sort the printer, the locked account or the laptop that won't join the Wi-Fi. Packages start at £49.95 per user per month.
Phone and remote support for every user. No ticket limits, no hourly bills.
We watch devices and servers day and night and install updates before attackers find the gap.
Endpoint protection, threat detection on every device and email filtering, plus Cyber Essentials when a tender asks for it.
Separate backups of Microsoft 365 and Google Workspace, so you can restore a deleted folder or mailbox.
Office moves, Wi-Fi, cabling and leased lines, arranged by one team from Bromley.
Set-up, licensing, Teams, SharePoint and OneDrive, managed in one tenant.
No obligation, no downtime
Cyber SecurityLinthouse Housing Association
Intouch Tech helped Linthouse replace largely manual security checks with automated testing and additional email protection, giving its ICT team greater visibility of vulnerabilities, clearer priorities and measurable progress over time.
Penetration TestingFashion Retailer
Intouch Tech introduced regular penetration testing, helping the internal IT team identify weaknesses, prioritise remediation and build repeated security testing into its wider cyber security strategy.
Cloud Telephony
VoIP PlatformAristone
"Intouch Communications quickly set up Aristone on our scalable Hosted Communicator VoIP platform, providing local Luton numbers, call recording, remote apps and unlimited support under one simple license."
Response times
From the first call to an engineer at your door, this is how IT support for South London clients runs. Select a step to see what happens.
One number, 0333 370 7000. Monday to Friday, 8am to 5pm, with 24/7 cover for managed clients.
Most South London businesses we speak to already have a provider. We run the handover, so you don't chase your old supplier for passwords.
We review your devices, accounts, licences and security, then send you a written report of the gaps.
We agree the switchover date with you and request admin access and documentation from your current provider.
We install monitoring, move your support line and introduce your account manager. Most businesses finish onboarding in one to two weeks.
Your team calls one number from day one, and we fix the issues the audit found in order of risk.
FAQ
Answers to the questions South London businesses ask us most about managed IT support.
Managed IT support is an outsourced IT department you pay for monthly. We monitor your devices, answer your staff's support calls, patch software, manage security and backups, and advise on what to buy next. You pay a fixed fee per user instead of hiring in-house staff or paying by the hour.
Our managed IT packages start at £49.95 per user per month. That covers unlimited phone and remote support, monitoring, a client portal and a named account manager. Extra cyber security starts from £7.95 per device per month. We quote after a free IT health check, so you only pay for what you use.
Yes. We fix most issues remotely and send an engineer to your office for hardware installs, network faults and office moves. Our South London office is at 1 Elmfield Park, Bromley BR1 1LU, next to Bromley South station.
All of South London. That includes London Bridge, Bankside, Bermondsey, Elephant and Castle and Canada Water in Southwark; Vauxhall, Kennington, Brixton, Clapham and Streatham in Lambeth; and Bromley, Beckenham, Orpington and Chislehurst. We also support businesses in Croydon, Lewisham, Greenwich, Bexley, Wandsworth and Sutton.
With break-fix you call a technician when something fails and pay by the hour. With managed IT support we watch your systems all the time, fix problems before your staff notice many of them, and charge one fixed monthly fee, so your IT costs stay predictable.
Yes. We audit your setup, collect admin access and documentation from your current provider, and switch you over with no downtime. Most businesses finish onboarding in one to two weeks.
We work with UK businesses of 5 to 250 users, from a small Beckenham practice to a multi-floor office near London Bridge. Our packages scale by user, so you add people as you grow.
Yes. Every package includes endpoint protection, patching and email filtering. 43% of UK businesses found a breach or attack in the past year, and phishing was behind most of them (DSIT Cyber Security Breaches Survey, 2025). For 24/7 managed detection and response or penetration testing, we add a cyber security package. We also prepare businesses for Cyber Essentials and Cyber Essentials Plus.
Our helpdesk is open Monday to Friday, 8am to 5pm. Managed clients get 24/7 cover for urgent issues, and our monitoring runs around the clock.
Yes. We set up and manage Microsoft 365, including Teams, SharePoint and OneDrive, and we back up both Microsoft 365 and Google Workspace data separately, so you can restore deleted email and files.
Mon-Fri 8am-5pm · 24/7 for managed clients
Response within 1 business day, guaranteed
UK-based team, since 2012
