Southwark, Croydon, Bromley, Lewisham and Greenwich are home to about 66,300 businesses, and nine in ten employ fewer than 10 people. A 12-person design studio on Bankside and a 30-person accountancy in Bromley face the same IT headaches: staff locked out on a Monday, invoices spoofed by email and nobody to ring.
Across South London
Media groups, law firms and consultancies fill The Shard, The News Building and the blocks around Borough Market, beside Guy's Hospital and King's Health Partners. Their clients and insurers send long security questionnaires, and we put in the email protection, encrypted backups and access rules that let you answer yes.
Canada Water and Elephant Park have opened new workspace for start-ups, tech firms and creative agencies. Young companies there need a tidy Microsoft 365 setup, managed laptops and a Cyber Essentials certificate before the first big contract, and we set all three up before you sign.
East Croydon is the busiest National Rail station in London outside zones 1 and 2, and HMRC and the Home Office run large offices at Ruskin Square beside it. More than 1,000 software and IT consultancies trade in the borough, and the ones that supply government face strict checks, so we prepare them for Cyber Essentials Plus.
The Design District on Greenwich Peninsula holds more than 170 businesses, and Cockpit's studios on Deptford Creek house makers and designers. Studios like these share big files and expensive kit, so we set up fast storage, sensible backups and Wi-Fi that reaches the workshop floor.
In Bromley, accountants, financial advisers and professional practices sit alongside construction firms, which make up 18% of Bromley businesses. We set up laptops and phones for site teams and secure remote access to project files.
Our IT support for South London businesses comes as a fixed fee per user each month. That fee covers the printer jam, the forgotten password and the laptop that refuses the office Wi-Fi.
Ring or email whenever something goes wrong. No ticket allowance, no surprise invoices.
We keep watch on every device and server and install updates before an attacker can use the gap.
Endpoint protection, threat detection and inbox filtering, with Cyber Essentials help when a buyer asks.
Mail and files from Microsoft 365 or Google Workspace copied away from the source, ready to restore.
Office moves, network cabling, wireless and business broadband, planned and installed by the same team.
One well-organised tenant for your licences, Teams chats, shared sites and file storage.
Free and without commitment
Cyber SecurityLinthouse Housing Association
Intouch Tech helped Linthouse replace largely manual security checks with automated testing and additional email protection, giving its ICT team greater visibility of vulnerabilities, clearer priorities and measurable progress over time.
Penetration TestingFashion Retailer
Intouch Tech introduced regular penetration testing, helping the internal IT team identify weaknesses, prioritise remediation and build repeated security testing into its wider cyber security strategy.
Cloud Telephony
VoIP PlatformAristone
"Intouch Communications quickly set up Aristone on our scalable Hosted Communicator VoIP platform, providing local Luton numbers, call recording, remote apps and unlimited support under one simple license."
Service desk process
These five steps apply to every South London ticket, whether you call at 9am or report a fault overnight. Choose a step to see the detail.
Ring 0333 370 7000 or send the desk an email. We're staffed weekdays 8am to 5pm, and managed clients have round-the-clock cover for urgent faults.
Most South London firms that call us already pay for IT support that isn't working. We manage the changeover, so you never have to ask your old supplier for passwords yourself.
We examine your laptops, servers, user accounts, licences and security settings, then send a written gap report.
Together we pick a changeover date, and we formally request admin rights and handover notes from the outgoing provider.
Our monitoring goes live, your team starts calling our number and an account manager takes charge, usually inside two weeks.
Next, we close each item on the gap report, beginning with the riskiest.
FAQ
Answers to the questions South London businesses ask us most about managed IT support.
It means handing your IT to a specialist firm for a fixed monthly fee per user. We answer staff calls, monitor and patch devices, run security and backups, and plan upgrades with you, so you don't need an in-house IT team or an hourly contractor.
Managed IT starts at £49.95 per user per month, which pays for unlimited support, monitoring, an online client portal and your own account manager. Add-on cyber security is from £9.95 per device per month. A 15-person office pays from about £750 a month, and we fix your quote once a free health check is done.
Yes. Remote sessions handle most faults, and an engineer visits for new hardware, network problems and office moves. Trains from Charing Cross, next to our London office, run direct into South London.
All of South London. That includes London Bridge, Bankside, Bermondsey, Elephant and Castle and Canada Water in Southwark; Bromley, Beckenham, Orpington and Chislehurst; and Lewisham, Deptford, Greenwich and Woolwich. We also support businesses in Bexley, Sutton and Merton. Croydon, Lambeth, Waterloo and Wandsworth have their own pages: IT Support Croydon, IT Support Lambeth, IT Support Waterloo and IT Support Wandsworth.
With break-fix you call a technician when something fails and pay by the hour. With managed IT support we watch your systems all the time, fix problems before your staff notice many of them, and charge one fixed monthly fee, so your IT costs stay predictable.
We inspect your setup, collect admin rights and handover notes from the firm you're leaving, and move support across without downtime, normally inside two weeks.
We support UK organisations with between 5 and 250 users, from a five-person Bromley practice to a 200-seat office near London Bridge. Pricing scales per user, so adding staff is simple.
Every plan comes with device protection, automatic updates and email scanning. 43% of UK businesses reported a cyber breach or attack within 12 months, mostly through phishing (DSIT Cyber Security Breaches Survey, 2025). Round-the-clock threat response and penetration tests come as an add-on package, and we'll get you ready for either level of Cyber Essentials.
Our helpdesk runs weekdays from 8am to 5pm. Managed clients can reach us 24/7 for urgent problems, and monitoring never stops.
We run Microsoft 365 end to end, from Teams to SharePoint and OneDrive, and also support Google Workspace. Both get separate backups, so we can restore deleted mail and files.
Mon-Fri 8am-5pm · 24/7 for managed clients
Response within 1 business day, guaranteed
UK-based team, since 2012
