Reading ranks seventh of the UK's largest cities and towns for output per hour and fifth for new-economy firms, according to Centre for Cities. Software and IT consultancies are the largest business group in both Reading and Wokingham, and one in four Reading residents works in a professional job, against one in five across England.
RG1, RG2, RG4, RG6, RG7 and RG41
PepsiCo UK has moved its head office to One Station Hill, part of the £850m Station Hill scheme, and the Reading Central and Abbey Quarter BIDs run until 2029. Offices around The Forbury and the station need quick onboarding, managed laptops and meeting rooms that work for staff arriving by train.
Green Park covers 195 acres beside junction 11 of the M4, with Grade A offices spread across its lakeside campus. Teams here often work with colleagues in other countries, so we set up sign-in, device and security policies that hold across borders and time zones.
Microsoft and Oracle both keep offices at Thames Valley Park, beside the river in Earley. The partners, suppliers and consultancies that work with large technology firms face detailed security reviews, and we help them answer with evidence.
Wokingham has 1,300 software and IT firms, its largest business group. Growing tech teams at Winnersh Triangle and along the A329(M) need protected code repositories, tight cloud admin controls and backups of the systems they build on.
The Royal Berkshire NHS Foundation Trust has 7,000 staff and volunteers, and Arlington Business Park in Theale holds 26 occupiers. Clinics, suppliers, training providers and professional firms in between need protected records and a helpdesk that picks up.
IT support in Reading from Intouch Tech has a single per-user monthly price. As your team grows from 10 to 50 people, the service scales with it and the rate stays the same.
Staff raise as many requests as they need, by phone or email.
We watch servers, laptops and backups around the clock and act early on any warning.
Endpoint protection, email security, patching and Cyber Essentials readiness for buyers and insurers.
Email, files and Teams copied to separate storage and restored whenever you ask.
Wi-Fi, cabling, firewalls and internet lines for offices along the M4.
Licences, Teams, SharePoint and data permissions tidied so tools like Copilot only see what they should.
Cyber SecurityLinthouse Housing Association
Intouch Tech helped Linthouse replace largely manual security checks with automated testing and additional email protection, giving its ICT team greater visibility of vulnerabilities, clearer priorities and measurable progress over time.
Penetration TestingFashion Retailer
Intouch Tech introduced regular penetration testing, helping the internal IT team identify weaknesses, prioritise remediation and build repeated security testing into its wider cyber security strategy.
Cloud Telephony
VoIP PlatformAristone
"Intouch Communications quickly set up Aristone on our scalable Hosted Communicator VoIP platform, providing local Luton numbers, call recording, remote apps and unlimited support under one simple license."
Support process
Five steps cover every request, from the first call to a fix on site. Click a step for more.
Ring the helpdesk (0333 370 7000) or email it on weekdays from 8am until 5pm. Managed clients have urgent cover overnight and at weekends.
Reading firms that come to us usually want more security and less firefighting than their current provider gives them. We handle the change, including the handover of passwords, licences and documents.
We review your users, devices, cloud services and security settings and give you a written gap list.
You pick the changeover date, and we send your current provider a written handover request.
Monitoring starts, calls come to our desk and you're introduced to your account manager, typically in under two weeks.
We close the gaps from the assessment, most serious first.
FAQ
Updated October 2026
Our head office is in Fleet, Hampshire, about 13 miles south of Reading as the crow flies. Our helpdesk and engineers work from there, so an on-site visit anywhere in the Reading area is a short trip.
The service costs £49.95 per user a month to start, with optional cyber security priced per device from £9.95. The free health check fixes the exact figure for your team.
Yes. Large technology and public-sector customers often send detailed security questionnaires. We put the controls in place, from multi-factor sign-in to encrypted laptops and patch records, and help you answer each question with evidence.
Yes. Many Thames Valley firms run a Reading office alongside London or other UK sites. We manage every site and user under one contract, with the same security policies everywhere.
Yes. We test your systems against what the scheme asks for, fix what's missing and get you ready for the assessment at the basic or Plus level.
Yes. Company laptops stay encrypted and protected wherever they connect, whether on the Elizabeth line, at home or in a client's office, and staff reach company files through secure, managed access.
Not if permissions are set up properly. Before you switch Copilot on, we review who can see what in SharePoint, Teams and OneDrive and tighten access, so the AI only surfaces what each person is allowed to open.
Usually under two weeks. We assess your setup, gather logins and paperwork from the outgoing provider, agree the date and take over without downtime.
Caversham, Tilehurst, Earley, Woodley, Whitley and the town centre, plus Green Park, Thames Valley Park, Theale, Wokingham and Winnersh, and the M4 corridor out to Bracknell, Newbury and Maidenhead.
Mon-Fri 8am-5pm · 24/7 for managed clients
Response within 1 business day, guaranteed
UK-based team, since 2012
