Basingstoke and Deane has 7,020 businesses, and 98% employ fewer than 50 people. Specialist builders and IT firms are the two largest groups, followed by consultancies. Few have an IT manager, so a director ends up fixing laptops between client calls.
Basingstoke and Deane
The AA, Eli Lilly and dozens of smaller firms work from Basing View, next to the station and Festival Place. Their suppliers face tough security reviews. We set up device management, email security and access controls that answer them.
IT firms, consultancies and regional offices at Chineham and Hampshire International Business Park run hybrid teams and client systems. We manage the devices and the Microsoft 365 tenant that ties them together.
Manufacturers, distributors and trade counters run warehouse Wi-Fi, handheld scanners and PCs shared between shifts. We cover the floor with Wi-Fi, manage the devices and replace shared logins.
Consultants, farms and small practices work from home offices and converted barns. We secure home Wi-Fi and laptops and keep the files backed up.
Engineering and defence suppliers near AWE Aldermaston face supply-chain cyber requirements. We work out what applies to you and close the gaps.
Our IT support in Basingstoke costs one fixed monthly fee per user. Your staff call one number, then get back to work.
Phone and remote support for every user. No ticket limits.
We watch every device and install security updates for you.
EDR, email filtering and dark web monitoring.
Tested backups of Microsoft 365 and Google Workspace.
Office moves, Wi-Fi, cabling and leased lines across Basingstoke and the surrounding villages.
Set-up, licences, Teams, SharePoint and OneDrive.
No obligation, no downtime
Cyber securityLinthouse Housing Association
Intouch Tech helped Linthouse replace largely manual security checks with automated testing and additional email protection, giving its ICT team greater visibility of vulnerabilities, clearer priorities and measurable progress over time.
Penetration testingFashion retailer
Intouch Tech introduced regular penetration testing, helping the internal IT team identify weaknesses, prioritise remediation and build repeated security testing into its wider cyber security strategy.
Cloud telephony
VoIP platformAristone
"Intouch Communications quickly set up Aristone on our scalable Hosted Communicator VoIP platform, providing local Luton numbers, call recording, remote apps and unlimited support under one simple license."
Response times
From the first call to an engineer at your desk, this is how IT support for Basingstoke clients runs. Select a step to see what happens.
One number, 0333 370 7000. Monday to Friday, 8am to 5pm.
Most businesses that ask us about IT support in Basingstoke already have a provider. We run the handover, so you don't chase your old supplier for passwords.
We review your devices, accounts, licences and security, and send a written report of the gaps.
We agree a switchover date and collect admin access from your current provider.
We install monitoring and move your support line. Most firms finish in one to two weeks.
Your team calls one number from day one, and we fix the audit's gaps in order of risk.
FAQ
Updated October 2026
Managed IT support gives you an outsourced IT department for a fixed monthly fee per user. We answer your staff's calls, monitor and patch devices, run security and backups, and advise on what to buy next.
Managed IT support gives you an outsourced IT department for a fixed monthly fee per user. We answer your staff's calls, monitor and patch devices, run security and backups, and advise on what to buy next.
IT support in Basingstoke starts at £49.95 per user per month, ex VAT, minimum five users. That covers unlimited phone and remote support, monitoring, a client portal and a named account manager. We quote after a free IT health check.
Yes. We fix most issues remotely and book a field engineer for installs, network faults and office moves anywhere in Basingstoke and the surrounding villages. Our Fleet head office is about 12 miles away, and we can also meet you at your office.
Our IT support in Basingstoke covers the town centre, Basing View, Chineham, Houndmills, Daneshill, Kingsland, Old Basing, Oakley and Tadley. For Fleet, Farnborough and Aldershot, see IT Support Fleet, IT Support Farnborough and IT Support Aldershot.
Yes. Firms on Houndmills, Daneshill and Kingsland run warehouse Wi-Fi, scanners and shared PCs, and IT firms need their own security to pass client checks. We manage the devices, replace shared logins and keep tested backups.
Yes. We find the gaps, fix them and prepare you for Cyber Essentials or Cyber Essentials Plus. Packages start at £420 plus VAT.
If you supply the MOD, or a prime contractor that does, your contract may include DEFCON 658. Since December 2025, that means a Cyber Security Model risk assessment and an annual supplier questionnaire, and since March 2026 the MOD accepts Defence Cyber Certification as evidence. We work out which level applies to you and close the gaps.
Yes. We audit your setup, collect admin access from your current provider and switch you over. Most firms finish onboarding in one to two weeks.
Our helpdesk is open Monday to Friday, 8am to 5pm. We monitor your devices and backups, and every warning goes to our engineers.
Teams of 5 to 250 users, from a five-person consultancy in Old Basing to a regional office on Basing View.
Mon-Fri 8am-5pm
Response within 1 business day, guaranteed
UK-based team, since 2012
