The Royal Borough of Windsor and Maidenhead, which includes Ascot, has 9,230 businesses, and 98% employ fewer than 50 people. Professional, scientific and technical firms make up nearly a quarter. Few have an IT manager, so a director ends up running IT.
Ascot and SL5
Ascot Racecourse holds 26 racedays a year, plus conferences of up to 3,000 guests. Caterers, hospitality firms and event contractors need kit ready on the day and locked down afterwards. We set up laptops, card readers and temporary accounts, then close them when the event ends.
Offices, shops and restaurants along the High Street run small teams, tills and guest Wi-Fi. We keep card machines off the customer network and give the office a helpdesk and patched devices.
Consultancies, estate agents and private-client firms work from period houses and small offices, and they handle client money by email. We lock down email and set up a call-back check before anyone changes payment details.
Science firms around Imperial College's Silwood Park and suppliers to Heatherwood Hospital work under strict data rules. We control who can open sensitive files and keep tested backups.
Consultants and small firms work from home offices and converted outbuildings. We secure home Wi-Fi and laptops and add a backup internet line for the days the broadband drops.
Our IT support in Ascot costs one fixed monthly fee per user. Your staff call one number, then get back to work.
Phone and remote support for every user. No ticket limits.
We watch every device and install security updates for you.
EDR, email filtering and dark web monitoring.
Tested backups of Microsoft 365 and Google Workspace.
Office moves, Wi-Fi, cabling and leased lines across Ascot, Sunninghill and Sunningdale.
Set-up, licences, Teams, SharePoint and OneDrive.
No obligation, no downtime
Cyber securityLinthouse Housing Association
Intouch Tech helped Linthouse replace largely manual security checks with automated testing and additional email protection, giving its ICT team greater visibility of vulnerabilities, clearer priorities and measurable progress over time.
Penetration testingFashion retailer
Intouch Tech introduced regular penetration testing, helping the internal IT team identify weaknesses, prioritise remediation and build repeated security testing into its wider cyber security strategy.
Cloud telephony
VoIP platformAristone
"Intouch Communications quickly set up Aristone on our scalable Hosted Communicator VoIP platform, providing local Luton numbers, call recording, remote apps and unlimited support under one simple license."
Response times
From the first call to an engineer at your desk, this is how IT support for Ascot clients runs. Select a step to see what happens.
One number, 0333 370 7000. Monday to Friday, 8am to 5pm.
Most businesses that ask us about IT support in Ascot already have a provider. We run the handover, so you don't chase your old supplier for passwords.
We review your devices, accounts, licences and security, and send a written report of the gaps.
We agree a switchover date and collect admin access from your current provider.
We install monitoring and move your support line. Most firms finish in one to two weeks.
Your team calls one number from day one, and we fix the audit's gaps in order of risk.
FAQ
Updated October 2026
Managed IT support gives you an outsourced IT department for a fixed monthly fee per user. We answer your staff's calls, monitor and patch devices, run security and backups, and advise on what to buy next.
Managed IT support gives you an outsourced IT department for a fixed monthly fee per user. We answer your staff's calls, monitor and patch devices, run security and backups, and advise on what to buy next.
IT support in Ascot starts at £49.95 per user per month, ex VAT, minimum five users. That covers unlimited phone and remote support, monitoring, a client portal and a named account manager. We quote after a free IT health check.
Yes. We fix most issues remotely and book a field engineer for installs, network faults and office moves anywhere in Ascot, Sunninghill and Sunningdale. Our Fleet head office is about 10 miles away, and we can also meet you at your office.
Our IT support in Ascot covers the High Street, the racecourse, Sunninghill, Sunningdale, South Ascot, Cheapside and North Ascot. For Windsor, Maidenhead and Slough, see IT Support Windsor, IT Support Maidenhead and IT Support Slough.
Yes. Caterers, hospitality firms and event contractors need kit that works on the day and is locked down afterwards. We set up laptops, card readers and secure connections, then close the accounts when the event ends.
Yes. We find the gaps, fix them and prepare you for Cyber Essentials or Cyber Essentials Plus. Packages start at £420 plus VAT.
Only if the controls you declared are really in place. The NCSC warns that an insurer may not pay if they aren't, and that some policies don't cover money lost to email fraud. Fewer than half of UK businesses have any cyber insurance, and only around one in ten has a dedicated cyber policy. We check what your policy expects, make sure those controls are running and keep the evidence ready for renewal.
Yes. We audit your setup, collect admin access from your current provider and switch you over. Most firms finish onboarding in one to two weeks.
Our helpdesk is open Monday to Friday, 8am to 5pm. We monitor your devices and backups, and every warning goes to our engineers.
Teams of 5 to 250 users, from a five-person estate agency in Sunninghill to a 150-person firm on the High Street.
Mon-Fri 8am-5pm
Response within 1 business day, guaranteed
UK-based team, since 2012
