The Royal Borough of Windsor and Maidenhead has 9,230 businesses, nine in ten of them micro firms, led by management consultancies and IT companies. Managers and directors make up one in five working residents, against roughly one in eight across England. Tourism adds another layer: the borough's latest study counted 12.7 million visitor trips and £585m of visitor spending.
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Windsor Castle welcomed 1,259,964 visitors in 2025, and the hotels, restaurants and shops around it trade hardest at weekends and in the holidays. They need booking systems, card terminals and guest Wi-Fi that stay up when the town is busiest, with staff networks kept separate.
Royal Ascot drew 294,541 racegoers over five days in 2026. Caterers, hospitality firms and event contractors working the season need laptops, card readers and connections that can be set up, secured and stood down quickly.
Maidenhead has had direct Elizabeth line trains into central London since 2022, and the approved Nicholson Quarter plans include 322,000 sq ft of offices. Consultancies and tech firms here run hybrid teams, so we secure laptops wherever they connect and keep shared files in order.
SEGRO's 420-acre Slough Trading Estate holds around 350 businesses and more than 30 data centres. Manufacturers, distributors and tech firms on the estate need resilient connections, protected systems and support that understands warehouse and office alike.
Eton College sits across the bridge, and Datchet, Wraysbury and Old Windsor were among the villages worst hit when the Thames flooded in 2014. Riverside firms and schools need backups held off-site and a plan for working elsewhere if the building can't be used.
IT support in Windsor from Intouch Tech is a set charge per user each month. Seasonal staff, partners and head-office teams all sit under one plan.
Staff call or email the helpdesk as often as they need; requests aren't capped or billed separately.
Servers, laptops and backups are checked continuously, day and night, and we act on any warning.
Endpoint protection, email filtering and patching, plus separate networks for tills and guests.
Email, documents and Teams copied off-site, so your data survives a flood or fire at the office.
Guest and staff Wi-Fi, cabling and resilient internet lines for hotels, offices and venues.
Licences, Teams, SharePoint and permissions managed for permanent and seasonal staff.
Cyber SecurityLinthouse Housing Association
Intouch Tech helped Linthouse replace largely manual security checks with automated testing and additional email protection, giving its ICT team greater visibility of vulnerabilities, clearer priorities and measurable progress over time.
Penetration TestingFashion Retailer
Intouch Tech introduced regular penetration testing, helping the internal IT team identify weaknesses, prioritise remediation and build repeated security testing into its wider cyber security strategy.
Cloud Telephony
VoIP PlatformAristone
"Intouch Communications quickly set up Aristone on our scalable Hosted Communicator VoIP platform, providing local Luton numbers, call recording, remote apps and unlimited support under one simple license."
Support in practice
Requests from Windsor and Maidenhead follow five steps. Open any step to read what we do.
Use our helpline, 0333 370 7000, or our email inbox, between 8am and 5pm on weekdays. Urgent help is available to managed clients at any hour.
Windsor firms often put up with poor support because changing seems like hassle. We take the hassle on: auditing your setup, chasing the old provider for passwords and moving you across without downtime.
We go through your accounts, devices, licences and security settings, then list the gaps in writing.
We set a date with you and put your current provider on notice to hand over access and records.
Monitoring switches on, the helpdesk number changes to ours and your account manager is introduced, typically within two weeks.
We then close the gaps, starting with the riskiest.
FAQ
Updated October 2026
From Fleet in Hampshire, where our head office sits about 16 miles south-west of Windsor as the crow flies. Remote sessions handle most problems, and an engineer visits when something has to be fixed in person.
Expect £49.95 a month for each user, with optional cyber security on top, from £9.95 per device. A free health check sets the figure for your business.
Yes. We keep booking platforms, card terminals and guest Wi-Fi running through peak weekends and holidays, and keep payment systems on their own network.
Yes. We prepare laptops, card readers and secure connections for caterers and event contractors, and remove access cleanly when the event ends.
Yes. We look after office and warehouse systems, resilient internet connections and the security controls customers and insurers expect.
Yes. Company laptops are encrypted and managed wherever staff work, and files are reachable securely from home, the office or the train.
Yes. We assess your systems against the scheme, fix what's missing and prepare you for assessment, whether you need the standard certificate or Cyber Essentials Plus.
Yes. We audit your setup, gather passwords and paperwork from the firm you're leaving, set a date and take over, usually inside two weeks, while your team keeps working.
Windsor, Eton, Datchet, Old Windsor, Ascot, Sunningdale and Maidenhead, plus Slough, Cookham, Egham and the villages along the Thames.
Mon-Fri 8am-5pm · 24/7 for managed clients
Response within 1 business day, guaranteed
UK-based team, since 2012
