Portsmouth sits almost entirely on Portsea Island, and its 6,095 businesses are packed tightly together. Builders and trade contractors make up a fifth of them, food and drink comes next with 550 venues, and shops and 265 software and IT firms follow.
PO1 to PO6
Portsmouth International Port is owned by the city council, which ranks it the UK's second-largest cross-Channel port for passengers and freight. Brittany Ferries and Condor sail from it, and the agents, hauliers and marine firms nearby need booking and customs systems that stay up between sailings.
Lakeside North Harbour is a council-owned campus of about 120 acres housing insurers, retail support teams and tech firms, and Pall Europe is registered at Harbourgate on Southampton Road. Offices here need managed laptops, secure remote access and a network that can grow with the headcount.
Construction is the city's largest sector, with 1,225 of its businesses building or fitting out property. Crews need tablets that carry the latest plans, and the office needs mailboxes that stay out of reach of payment fraud.
Portsmouth has 550 restaurants, cafes, pubs and takeaways, from Gunwharf Quays to the Southsea seafront and Albert Road. Venues need card payments and booking systems that work on a sunny Saturday, with guest Wi-Fi kept off the till network.
The council's City Centre North scheme and the roads work around Commercial Road are freeing land for homes and workspace, and Tipner East has £20m from Homes England. Firms moving into new space need lines, Wi-Fi and phones planned before the doors open.
IT support in Portsmouth from Intouch Tech is a monthly fee per user for the helpdesk, monitoring, backups and Microsoft 365. Cyber security sits outside that fee and is added per device.
Staff phone or email the helpdesk and reach an engineer, weekdays from 8am to 5pm.
Laptops, servers and backups are watched, and operating system updates are installed for you.
Microsoft 365, shared files and key systems copied off-site, with restores tested.
New starters, leavers, licences, Teams and SharePoint handled for you.
Cabling, Wi-Fi and firewalls for offices, sites, bars and restaurants.
Endpoint protection, email filtering and Cyber Essentials work, billed per device on top of managed IT, from £9.95.
Cyber securityLinthouse Housing Association
Intouch Tech helped Linthouse replace largely manual security checks with automated testing and additional email protection, giving its ICT team greater visibility of vulnerabilities, clearer priorities and measurable progress over time.
Penetration testingFashion retailer
Intouch Tech introduced regular penetration testing, helping the internal IT team identify weaknesses, prioritise remediation and build repeated security testing into its wider cyber security strategy.
Cloud telephony
VoIP platformAristone
"Intouch Communications quickly set up Aristone on our scalable Hosted Communicator VoIP platform, providing local Luton numbers, call recording, remote apps and unlimited support under one simple license."
How we support you
A Portsmouth request goes through five stages. Open a stage to see how it's handled.
Weekdays from 8am to 5pm, the helpdesk answers on 0333 370 7000 and by email.
Switching supplier works best with a plan. We agree the date with you and collect every login and licence from your current provider.
We list your staff, equipment, licences and software, and note the risks we spot.
We choose a switchover day that suits you and request access from your provider in writing.
Monitoring and helpdesk cover start, with your account manager in place, usually within two weeks.
The risks found in the survey are dealt with, most serious first.
FAQ
Updated November 2026
Our engineers are at the Fleet head office, around 37 miles from Portsmouth as the crow flies. Remote fixes handle most problems, and we arrange visits in advance when hardware or cabling needs work.
Managed IT is charged at £49.95 per user, per month. Cyber security is a separate cost, starting at £9.95 a device, and a free IT health check sets your exact quote.
No, it's a separate service. Managed IT covers the helpdesk, monitoring, updates, backups and Microsoft 365. Cyber security adds endpoint protection, email filtering, threat response and Cyber Essentials work, priced per device.
Yes. We look after booking, freight and accounts systems, mobile devices for staff on the quayside and the email accounts that handle customer payments.
Yes. Site crews get tablets and phones set up for them, plans and documents live in shared storage, and we help you meet the IT requirements in main-contractor tenders.
Yes. Payment terminals, booking platforms and guest Wi-Fi are kept running, with the guest network separated from your tills.
Yes, as part of our cyber security service. We find the gaps the scheme checks, close them and arrange your assessment for Cyber Essentials, or for Cyber Essentials Plus if your customers require it.
Usually within two weeks. After a survey of your setup we fix a switchover date, get logins released by your current provider and take responsibility without interrupting your team.
The whole city and its edges, including the city centre, Gunwharf, Southsea, Fratton, North End, Hilsea, Cosham, Drayton and North Harbour, plus Fareham, Gosport and Havant. For the rest of the county, see IT Support Hampshire.
Mon-Fri 8am-5pm
Response within 1 business day, guaranteed
UK-based team, since 2012
