Southampton has 7,285 businesses, 89.7% of them micro firms. Shops, builders, cafés and road haulage firms make up the biggest groups, and next door in Eastleigh construction leads by a wide margin. The Port of Southampton supports 45,600 jobs and handles £40bn of exports a year, and many local firms move goods, people or paperwork around it.
SO14 to SO53 and the Solent
Associated British Ports calls Southampton the UK's number one vehicle handling port, moving about 600,000 vehicles a year, and its five cruise terminals handled more than 3 million passengers in 2025. Shipping agents, forwarders and logistics firms here need systems that run day and night and security that satisfies customs and partner checks.
MDL's 326-berth marina at Ocean Village was named Marina of the Year in 2025, and Carnival UK runs P&O Cruises and Cunard from Carnival House on Harbour Parade. Marine businesses, yacht brokers and cruise-line suppliers rely on mobile devices, booking systems and secure remote access.
Retail leads in the city centre, around WestQuay and across the GO! Southampton BID area. Shops and restaurants need card terminals, stock systems and staff Wi-Fi that keep working through a match day at St Mary's or a cruise turnaround.
Southampton Science Park at Chilworth is home to more than 90 companies, close to the University of Southampton and Ordnance Survey's headquarters at Adanac Park. Spin-outs and tech firms need clean cloud setups, protected research data and Cyber Essentials before partners will share files.
Construction firms make up 14% of Eastleigh's businesses, with consultancies and IT companies alongside. Offices near the airport and the M27 need secure laptops for site teams, reliable links between depot and office, and backups of every drawing and quote.
IT support in Southampton from Intouch Tech is billed at a fixed rate per user each month. Office staff, warehouse users and people out on site are covered on the same plan.
Phone or email our engineers whenever something breaks, with no cap on requests.
We watch systems that run around the clock just as closely, and act on alerts at any hour.
Endpoint protection, email filtering, patching and Cyber Essentials preparation for partner and tender checks.
Email, files and shared drives copied away from your building and restored by our team.
Wireless, structured cabling, firewalls and connectivity across warehouses, offices and quayside units.
Licences, mailboxes, Teams and SharePoint handled for every site from one place.
Cyber SecurityLinthouse Housing Association
Intouch Tech helped Linthouse replace largely manual security checks with automated testing and additional email protection, giving its ICT team greater visibility of vulnerabilities, clearer priorities and measurable progress over time.
Penetration TestingFashion Retailer
Intouch Tech introduced regular penetration testing, helping the internal IT team identify weaknesses, prioritise remediation and build repeated security testing into its wider cyber security strategy.
Cloud Telephony
VoIP PlatformAristone
"Intouch Communications quickly set up Aristone on our scalable Hosted Communicator VoIP platform, providing local Luton numbers, call recording, remote apps and unlimited support under one simple license."
Support, stage by stage
From the first message to a visit on site, every request follows these five steps. Select one to see the detail.
Our helpline is 0333 370 7000, and we answer email in working hours, 8am to 5pm. Managed clients have an urgent line round the clock.
Southampton firms often stick with a provider because changing feels like a risk to trading. We plan the switch around your busy periods and collect every password and record from the old supplier.
We list your users, laptops, servers, accounts and licences, and note every security gap.
We pick a quiet week with you and send the outgoing provider a formal request for access and records.
Our monitoring goes live, calls move to our helpdesk and a named account manager takes over, typically within two weeks.
We then work through the security gaps, most urgent first.
FAQ
Updated October 2026
At our head office in Fleet, Hampshire, about 37 miles from Southampton as the crow flies and a straight run down the M3. Most problems get fixed over a remote connection, and an engineer drives down when something has to be handled in person.
Each user costs £49.95 a month at the entry level, and each device adds £9.95 or more if you take extra cyber security. We confirm the figure for your business after a free health check.
Yes. We look after the laptops, mobile devices and office systems that forwarders, agents and hauliers depend on, monitor them around the clock, and secure the email accounts that criminals target with fake payment requests.
Yes. We review your systems against the scheme, put the missing controls in place and prepare you for assessment, at either the standard or the Plus level.
Yes. Yacht brokers, marine engineers and cruise-line suppliers often work from boats, quaysides and client sites. We secure their phones and laptops and set up safe access to files wherever they connect.
Yes. We keep card terminals, tills, booking systems and staff Wi-Fi working, and keep payment equipment on its own network, away from the one visitors use.
Yes. We manage the tablets, phones and laptops your site teams carry, keep drawings and quotes in sync between site and office, and can lock a lost device remotely.
We survey your setup, agree a quiet week, collect access and records from your current provider and take over support, usually inside two weeks, without downtime.
Southampton city centre, the docks, Ocean Village, Shirley, Portswood, Bitterne, Woolston and Millbrook, plus Eastleigh, Chandler's Ford, Hedge End, Chilworth, Totton and Romsey.
Mon-Fri 8am-5pm · 24/7 for managed clients
Response within 1 business day, guaranteed
UK-based team, since 2012
