Croydon has 14,955 businesses, and 92.6% of them employ fewer than 10 people. Specialist construction firms are the biggest group, ahead of shops and more than 1,000 software and IT companies. Many of them work from vans, site cabins and home offices rather than one fixed desk.
CR0, CR2, CR5, CR7 and CR8
East Croydon handles more passengers than any National Rail station in London outside zones 1 and 2, with trains to London Bridge, Victoria and Gatwick in around 15 minutes. Offices around Ruskin Square and Dingwall Road house government teams and the firms that serve them.
Purley Way is a 6 million sq ft industrial and logistics corridor of retail parks, trade counters and distribution sheds. Depots there need scanners, card machines and stock systems that keep working through every shift, and wireless coverage out to the yard.
Specialist construction firms outnumber every other business type in Croydon. Site managers and estimators work from phones, tablets and laptops in vans and cabins, so we secure those devices, sync drawings and quotes, and lock a lost tablet from our desk.
Boxpark opened beside East Croydon in 2016, and Fairfield Halls reopened in 2019 with a 1,477-seat concert hall. Bars, food traders and venues need till and booking systems that keep running through a busy night, with staff devices on a separate network from visitors.
Croydon Health Services employs more than 4,800 staff, and London South Bank University opened its Croydon campus in 2021. Clinics, schools, nurseries and family firms in Purley, Sanderstead and Coulsdon need predictable costs and a helpdesk that answers the phone.
IT support in Croydon is priced per user each month. A building firm with four vans and a 50-desk office near Ruskin Square get the same service for the same rate.
Your team calls or emails the desk as many times as they need, with no ticket caps.
We monitor laptops, servers and backups day and night and deal with warnings early.
Device protection, email screening and patching, set up to Cyber Essentials standard when a buyer insists on it.
Copies of your email, files and shared drives held off-site and restored by us on request.
Wi-Fi for yards and warehouses, cabling, internet lines and office moves.
Accounts, licences, Teams and SharePoint set up for office and site staff alike.
Cyber SecurityLinthouse Housing Association
Intouch Tech helped Linthouse replace largely manual security checks with automated testing and additional email protection, giving its ICT team greater visibility of vulnerabilities, clearer priorities and measurable progress over time.
Penetration TestingFashion Retailer
Intouch Tech introduced regular penetration testing, helping the internal IT team identify weaknesses, prioritise remediation and build repeated security testing into its wider cyber security strategy.
Cloud Telephony
VoIP PlatformAristone
"Intouch Communications quickly set up Aristone on our scalable Hosted Communicator VoIP platform, providing local Luton numbers, call recording, remote apps and unlimited support under one simple license."
When you need us
Every Croydon request runs through five steps, and most finish at step two. Open a step to see how it works.
Our helpdesk number is 0333 370 7000, and email works too, any weekday between 8am and 5pm. Urgent cover runs around the clock on managed plans.
Croydon firms often stay with a provider they've outgrown because switching feels risky. We plan the change, take the passwords and records off the old provider and keep your staff working throughout.
We write down your people, laptops, phones, licences and weak spots in a short report.
We fix the switch date with you and put a written request for access to your old provider.
Monitoring starts, your team calls our desk and your account manager makes contact, usually within two weeks.
We then fix the problems in the report, starting with the ones that put data at risk.
FAQ
Updated October 2026
Unlimited calls and emails to our helpdesk, monitoring around the clock, device security, updates, backups and your own account manager. It's a single charge per user per month.
Expect to pay from £49.95 a user each month, plus at least £9.95 per device for extra security. We'll confirm the figure after a free look at your systems.
No. Our helpdesk and engineers are based at our Hampshire head office in Fleet, and we also have offices in London and Manchester. We fix most problems remotely, and engineers travel to Croydon for on-site work.
We can't win the contract for you, but we can make sure your IT passes the checks. Many public buyers ask suppliers to hold Cyber Essentials, sometimes at the Plus level, and we prepare your systems and paperwork for assessment.
Yes. We manage the phones, tablets and laptops your teams carry between sites, give them secure access to drawings and job files, and can wipe a lost device remotely.
Yes. We look after Wi-Fi across warehouses and yards, scanners, card terminals and stock systems, and the internet line that keeps the counter trading.
Yes. We protect pupil and patient records with encryption on every device, two-factor logins and limits on who can share what, and keep backups ready in case something is deleted.
We write up your setup, get the logins and documents from your outgoing supplier, set a date and become your support desk, normally inside a fortnight. Your team keeps working as usual.
All of the borough: the town centre, East and West Croydon, Purley Way, Addiscombe, Shirley, South Croydon, Sanderstead, Selsdon, Purley, Coulsdon, Thornton Heath and Norbury. We also cover Sutton, Wallington and Bromley; see IT Support South London for the rest of the area.
Mon-Fri 8am-5pm · 24/7 for managed clients
Response within 1 business day, guaranteed
UK-based team, since 2012
