Transforming Business Communication
with 3CX
The 3CX Phone System is a powerful, flexible, and cost-effective business communication solution. It unifies voice, video, chat, and contact centre tools into one platform, helping organisations improve productivity and reduce telecom costs. With its easy-to-use interface and robust features, 3CX is ideal for businesses of any size.
Multi-Platform Flexibility
Deploy 3CX on Windows, Linux, in the cloud, or on-premises, giving your business complete control over its infrastructure.
Enhanced Customer Experience
With integrated call centre tools, businesses can route, queue, and monitor calls effectively, delivering a smoother and more professional customer journey.
Flexible Remote Working
Enable staff to work from anywhere with secure mobile apps and a browser-based client, ensuring business continuity and productivity.
Scalable and Future-Proof
As your organisation grows, 3CX grows with you. Add users, expand features, and upgrade capacity without costly hardware investments.
Easy Setup and Management
3CX is designed to be simple to install, configure, and maintain. Administrators can manage the system via a user-friendly web portal.
Built-In Video Conferencing
Host unlimited video meetings without additional licencing costs. Screen sharing, chat, and collaboration features are all included.
Advanced Security Features
3CX includes encryption, secure tunnelling, and automatic updates to safeguard communications and protect your organisation from cyber threats.
Reduced Communication Costs
Switching to 3CX allows organisations to significantly lower telephony expenses. With VoIP technology and flexible licencing, you only pay for what you need.
Smarter Tools for a Connected Workplace
6 Standout Features of 3CX
From remote calling to live chat, 3CX equips your organisation with everything it needs to communicate, collaborate, and deliver exceptional customer experiences.
Call Recording & Reporting
Track performance with call recording, analytics, and detailed reports to optimise customer service and staff productivity.
CRM System Integration
Integrate with leading CRMs like Salesforce or HubSpot for a unified customer view and more personalised interactions.
Intelligent Call Routing
Manage calls efficiently with advanced routing, queues, and forwarding options that ensure customers always reach the right person.
Web Client & Mobile Apps
Take your office on the go with Android, iOS, and browser-based apps for seamless remote calling and collaboration.
Live Chat Integration
Connect website visitors instantly through live chat, turning enquiries into opportunities and boosting customer satisfaction.
Built-In Video Conferencing
Enjoy unlimited video meetings with screen sharing, chat, and interactive collaboration—no need for extra software or licences.
FAQS
Frequently Asked Questions about 3CX
Connect website visitors instantly through live chat, turning enquiries into opportunities and boosting customer satisfaction.
Yes — 3CX includes secure mobile apps and a web client, making remote work effortless.
Absolutely. 3CX supports SIP phones, headsets, and gateways, so you can use much of your current equipment.
Yes. Built-in encryption, secure tunnelling, and regular updates help protect your organisation’s communications.
Yes. It integrates with popular CRMs like Salesforce, HubSpot, and Zoho to streamline customer interactions.
Yes — 3CX is designed to grow with your business, whether you’re a small start-up or a large enterprise.
We recently moved provider to Intouch…
We recently moved provider to Intouch Communication and have been extremely happy with the service provided. Intouch are always available to chat and assist and are very helpful when setting up a system. They are efficient and guide you through every step in the process. I cannot recommend them highly enough. Long may it continue.
Les Burrow
02 November 2022
Excellent service, great people
Our experience with InTouch has been superb from the very beginning and we're very glad to be onboard with them! Huge shoutout to some key members of the team (Chris, Joe, Amy & Nikki) who have supported us throughout the implementation of our new system. Such friendly, honest and genuine people! When looking for a new provider, they were the only ones not just trying to push a sale, but actually wanted to connect with us and be completely transparent. They have made the transition from our previous supplier super smooth & easy, not to mention how much of an improvement the software is!! Thank you to all at InTouch, you're doing great.
Nicole
16 April 2024
The service I receive from InTouch Communications is second to none and incredibly refreshing in an automated and impersonal world of ‘communication.’ George Ashley is one of the least pushy salesman I have ever dealt with. In the run up to winning our business he contacted me at regular but ‘non irritating’ intervals and was always patient allowing me to be ready to change providers. (Always a pain to set up). Wrong. This is a myth. InTouch were brilliant and made the transition totally seamless. George is on the button and ready to help in a heartbeat. Cannot recommend enough. Thank you, InTouch Communications.
Kate Heath
02 November 2022
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Get Intouch
If you’re looking to strengthen your IT infrastructure or enhance your cyber security, we’re here to help. Whether you’re after expert advice or already know what your business needs, don’t hesitate to get in touch.
Call us
0333 370 7000