The Communication Headaches 3CX Solves

Teams tell us they're juggling old phone systems, separate video tools, and no clear view of calls. 3CX brings it into one place.

Scattered tools. Voice on one system, video on another, chat somewhere else. Your team wastes time switching and customers get a patchy experience.

Rising costs. Legacy lines and multiple licences add up. You're paying for more than you need and still missing features.

Remote chaos. When people work from home or on the move, calls and queues fall apart. You need one system that works everywhere.

No visibility. You can't see who called, how long they waited, or how the team is performing. Decisions are guesswork.

3CX is a single platform for voice, video, chat, and contact centre. It cuts telecom costs, supports remote and hybrid teams, and scales with your business. No more juggling separate systems or paying for tools you barely use.

Deploy on Windows, Linux, in the cloud, or on-premises. Use desk phones, softphones, or the 3CX app on mobile and web. One licence, one admin portal, one place for all your business communications.

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Multi-Platform Deployment • Enhanced Customer Experience • Flexible Remote Working • Scalable for Growth • Easy Setup and Management • Built-In Video Conferencing • Advanced Security Features • Reduced Communication Costs

Small and growing teams

Start with a handful of users and add more as you grow. No big upfront cost or long contract. Perfect for start-ups and SMEs.

Contact centres and support

Queue calls, record them, and see real-time dashboards. Route to the right person and keep customers from waiting.

Multi-site and flexible

One system across offices, home workers, and mobile. Same number, same features, wherever your team is.

Remote and hybrid teams

Everyone gets the same experience on desktop, mobile, or browser. Calls, video, and chat follow the user, not the desk.

We build and support custom 3CX integrations so your team gets screen pops, automatic call logging, and click-to-call in the tools you already use. Click through for details on each integration.

Why Choose 3CX?

Call Recording & Reporting

Track performance and improve how your team handles calls.

CRM Integration

Connect 3CX to Salesforce, HubSpot, and others so calls and contacts stay in sync.

Intelligent Call Management

Routing, queues, and forwarding so customers reach the right person.

Live Chat Integration

Bring website chat into 3CX so sales and support see the full picture.

Video Conferencing

Unlimited meetings with screen share and chat. No extra licence.

Reduced telecommunications costs up to 80%!

We're a 3CX partner. We sell, install, and support 3CX every day. You get the product and the backup.

No hard sell. We'll recommend what fits your size and budget. If 3CX isn't right, we'll say so.

UK-based. Support and billing in the UK. You talk to people who know your setup.

Clear pricing. You see the cost of licences and any add-ons before you commit. No hidden fees.

Trusted by UK Businesses Who Take Security Seriously

Government-backed certification | In-house cyber specialists | Fast turnaround

Excellent

Trustpilot

“Intouch Tech made Cyber Essentials straightforward. Their cyber team handled everything, and we passed first time.”

Operations Director, UK SME

Moving to a new phone system can feel like a big step. We handle the porting of numbers, the setup, and the training. Most businesses are live within days, not weeks. No long-term lock-in.

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Frequently asked questions

Frequently Asked Questions about 3CX

What is 3CX?

A powerful, all-in-one business phone system and contact center solution crafted for companies of all sizes.

Can I use 3CX remotely?

Yes. 3CX includes secure mobile apps and a web client, making remote work effortless.

Does 3CX work with existing hardware?

Absolutely. 3CX supports SIP phones, headsets, and gateways, so you can use much of your current equipment.

Is 3CX secure?

Yes. Built-in encryption, secure tunnelling, and regular updates help protect your organisation's communications.

Can 3CX integrate with my CRM?

Yes. It integrates with popular CRMs like Salesforce, HubSpot, and Zoho to streamline customer interactions.

Is 3CX scalable for larger businesses?

Yes. 3CX is designed to grow with your business, whether you're a small start-up or a large enterprise.

How long does it take to get 3CX live?

Most setups are live within a few days. We handle provisioning, number porting if needed, and training. Complex or multi-site projects may take longer; we'll give you a timeline up front.

Do I need to change my phone numbers?

No. We can port your existing numbers to 3CX so customers keep calling the same number. We'll confirm porting options during the discovery call.

What if we outgrow 3CX?

3CX scales with you. You can add users, sites, and features without replacing the whole system. If you ever need something different, we can discuss options with no obligation.

Got an IT Problem?
Let's Fix It Together.

With Intouch Tech, you don't deal with call centres or generic support scripts. You get direct access to experienced IT, telecoms and cyber security specialists who understand your business and act fast

UK-based engineers: real people, real answers

Response within 1 business day, guaranteed

Free 30-min discovery call, no sales pressure

Custom proposal with transparent pricing

98% client satisfaction · 4.9★ Trustpilot

Prefer to call?

0333 370 7000

Mon–Fri 8am–6pm · 24/7 for managed clients

Email Us

hello@intouchtech.co.uk

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3CX Phone System