Business Calling from Microsoft Teams
Make and receive calls to landlines, mobiles and Teams users directly from the Teams app.
Enjoy 20% off consultancy and set up for existing microsoft office 365 customers
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What Is Microsoft Teams Phone?
Microsoft Teams Phone is a cloud-based business phone system built directly into Microsoft Teams, enabling organisations to make and receive calls over the internet instead of traditional phone lines.
It combines VoIP telephony, collaboration tools and call management features into one unified platform: eliminating the need for separate PBX systems or on-premise phone hardware.
With Teams Phone, your employees can:
Make and receive calls from anywhereTransfer calls between departmentsSet up call queues and auto attendantsAccess voicemail and call recordingsUse the same phone number across multiple devices
Why Businesses Are Moving to Microsoft Teams Telephony
01 / 05
One App for All Business Communications
Bring together calls, meetings, chat and collaboration inside a single platform, eliminating the need for multiple systems.
Microsoft Teams Phone vs
Traditional Phone Systems
Microsoft Teams Phone
Traditional PBX
Hardware
No onsite PBX required
Expensive hardware
Remote Work
Full remote capability
Office-based only
Scalability
Add users instantly
Requires upgrades
Integration
Microsoft 365 ecosystem
Limited
Management
Cloud admin portal
Manual configuration
Expand Your Reach & Maintain Local Trust
Key Features of a Microsoft Teams Phone System
Everything your team needs: chat, calls, tasks, and files, on one powerful platform.
Auto Attendants
Create professional call menus that automatically route callers to the right department or employee.
Call Queues
Handle high call volumes by placing callers in queues until an available agent answers.
Voicemail & Transcription
Access voicemail from any device with automatic transcription and notifications.
Call Transfers & Forwarding
Easily transfer calls between colleagues, departments or external numbers.
Multi-Device Calling
Use the same phone number across desktop, mobile, desk phones and meeting room systems.
How Microsoft Teams Calling Works
There are several ways to enable calling with Microsoft Teams:
Microsoft Calling Plans
Microsoft provides the phone numbers and call minutes.
Operator Connect
Connect Microsoft Teams with your telecom provider.
Direct Routing
Use your existing SIP provider with Teams.
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Turn Teams into Your Phone System
Turn Microsoft Teams into your business phone system with proper calling built in. We'll handle Direct Routing or Operator Connect and port your numbers. Existing Microsoft 365 customers get 20% off setup.
0333 370 7000
Mon-Fri 8am-6pm · 24/7 for managed clients
[email protected]
Response within 1 business day, guaranteed
United Kingdom
UK-based team, since 2012
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