Take Calls Wherever You Are
Stay connected across devices, locations, and networks.
Whether you’re in the office, working remotely, or travelling, Intouch Tech keeps your team reachable with a modern VoIP phone system that works wherever you do.
Our mobile apps run smoothly over WiFi and 4G/5G, giving you instant access to calls, transfers, voicemail, messaging, and video so you never miss an important call.
UNLOCK SEAMLESS BUSINESS COMMUNICATION WITH CLOUD PHONE SYSTEMS
Trusted Telecoms Expertise
Upgrade to a modern cloud phone system that keeps your team connected anywhere, on any device. Intouch Tech delivers reliable hosted VoIP with crystal-clear call quality, advanced features, and the flexibility growing businesses need.
We manage, maintain, and optimise your phone platform end-to-end so you get a smoother calling experience without the hassle.
All these features and more
Call Forwarding
Call Queueing
HD Voice Calls
On Hold Music
Video Meetings
Phone Extension
Call Reports
Mobile and Desktop calling
Call Recording
Call Menus
SEAMLESS INTEGRATIONS THAT WORK FOR YOU
Connect Your Cloud Phone System to the Tools You Already Use
Make every call more productive. Intouch Tech integrates your cloud phone system with popular CRMs and business platforms to streamline workflows, reduce admin, and improve the customer experience.
Automatically log calls, track activity, and capture notes so your team spends less time updating systems and more time closing deals and supporting customers.
Streamline your workflows by integrating your cloud phone system with your existing CRM and business software. Automations reduce repetitive admin tasks for your team, while call activity and notes are automatically logged, giving your customers a smoother, more personalised experience.
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Bring Business Calling into Microsoft Teams
Microsoft Teams Integration
Already using Microsoft Teams? Add full cloud phone system calling directly inside Teams including call recording, reporting, and CRM syncing without extra apps or switching screens.
Your team gets a single, familiar workspace for calling, collaboration, and customer conversations.
Make Every Moment on Hold Count
On‑Hold Marketing
Turn hold time into a customer experience win. Intouch Tech creates professional on-hold messaging, licensed music, and branded voiceovers that keep callers informed, engaged, and reassured helping reduce hang-ups and improve satisfaction.
Promote key services, share updates, and guide callers with subtle messaging that works while your team focuses on the call.
Tailored Scripts & Professional Voice‑Over
Strategic, conversational messages that promote your services, key offers or essential updates, delivered in your brand voice via skilled voice‑over artists.
Licensed Background Music
Carefully chosen tracks that reflect your brand identity, enhance caller experience, and prevent awkward silences.
Enhanced Caller Satisfaction
Reduce perceived wait times and call abandonment by keeping callers engaged, even during busy periods.
Subtle Calls-to-Action
Promote website visits, showcase new services or highlight seasonal offers, all without interrupting the conversation flow.
Why Choose Intouch Tech for On-Hold Messaging?
We make it easy to upgrade your caller experience with a fully managed service from scriptwriting and professional voiceover to licensed music and fast updates. Turn every hold into a polished, brand-building moment that keeps callers engaged.
Expand Your Reach & Maintain Local Trust
International Phone Numbers
Create a local presence in 80+ countries with access to 4,500+ global area codes through our cloud-based PBX platform.
InTouch Tech partners with leading carriers to provide local, mobile, national, and toll-free virtual phone numbers available via our portal or API for fast activation. Whether you’re expanding into Europe, Asia, or the Americas, we make it simple to support customers and teams worldwide.
True Local Caller ID
Calls display as local numbers, helping increase answer rates and build trust.
HD Call Quality & Flexibility
Choose flat-rate or metered channels to match your international call volumes.
Extensive Global Coverage
Use numbers that feel “local” wherever you operate without borders.
100% Cloud-Based & Instant
Activate numbers in minutes via portal or API. No hardware, no hassle.
Contact Centre
Intelligent Inbound Support Across Every Channel
Deliver seamless customer service anytime, anywhere with Intouch Tech’s cloud-based contact centre. Whether clients reach out via phone, email, chat or social media, our solution ensures they’re connected to the right agent, quickly and efficiently.
Intelligent Call Routing
Automatically route callers based on skills, language, or previous interactions with optional CRM integration for full context.
True Omnichannel Support
Manage voice, email, SMS, web chat, and video in one interface to deliver consistent service across every channel.
Empowered Agents with Unified Tools
Give agents everything they need in one place customer history, tools, and workflows to resolve issues faster and reduce handling time.
Real-Time Analytics & Performance Metrics
Track call volumes, sentiment, agent performance, and service quality with live dashboards and reporting.
STATS
How we performed in 2025
Reliable, proactive IT support backed by real results. Our 24/7 monitoring and fast response times keep our clients secure, productive and online without disruption.
