
Managed IT Support packages
Our Managed IT Support Packages provide proactive monitoring, fast issue resolution, and expert guidance, giving you peace of mind and more time to focus on your business. Whether you’re a small team or a growing enterprise, we offer flexible support solutions that adapt as your needs evolve.
All-inclusive packages
Instant Scalability
Advanced Security
Ultimate Intouch tech package
Our support services include everything from your devices to your hosted services, all for a low, fixed monthly fee. You will have a single point of contact, meaning we handle third parties on your behalf. We also provide a dedicated client portal and real-time reporting, allowing you to stay informed with the metrics that matter most to you. Our pricing is fully transparent, and you will never receive an unexpected bill. We promise to agree any additional work with you in advance – if we don’t, you won’t have to pay.
£34.95
/User/month
Services Included
-
Unlimited telephone and remote login support
-
Dedicated, customised portal
-
Real-time reporting
+
choose your cyber security package for your devices
Standard
Entry-level tier providing essential IT support and foundational cyber security.
A stable starting point for businesses seeking reliable technology solutions.
£7.95
/Device/month
Services Included
Machine Monitoring
-
Proactive O/S Patching
3rd party application patching
-
Anti-virus software
-
Endpoint Detection & Response (EDR) Software
-
Ransomware Protection & Rollback
-
Security Awareness Training & Simulated Attacks
-
Email Threat Protection
-
OneDrive, SharePoint, Teams & Email Backup
-
Cloud (SaaS) Application Security Monitoring
-
Dark Web Monitoring
-
DNS Management
-
Password Management Software
-
Cyber Essentials Consultancy
-
Laptop/Desktop Backup
-
Managed Detection & Response – Endpoint (24 x 7 Security Operations)
-
Managed Detection & Response – Cloud (24 x 7 Security Operations )
Plus
Mid-tier with enhanced support, proactive monitoring, and robust cybersecurity.
Drives growth with integrated, scalable solutions.
£11.95
/Device/month
Services Included
-
Machine Monitoring
-
Proactive O/S Patching
-
3rd party application patching
-
Anti-virus software
-
Endpoint Detection & Response (EDR) Software
-
Ransomware Protection & Rollback
-
Security Awareness Training & Simulated Attacks
-
Email Threat Protection
-
OneDrive, SharePoint, Teams & Email Backup
-
Cloud (SaaS) Application Security Monitoring
-
Dark Web Monitoring
-
DNS Management
-
Password Management Software
-
Cyber Essentials Consultancy
-
Laptop/Desktop Backup
-
Managed Detection & Response – Endpoint (24 x 7 Security Operations)
-
Managed Detection & Response – Cloud (24 x 7 Security Operations )
Premium
High-tier offering comprehensive managed services, advanced cybersecurity, and strategic solutions.
Delivers transformative value for complex IT environments.
£17.95
/Device/month
Services Included
-
Machine Monitoring
-
Proactive O/S Patching
-
3rd party application patching
-
Anti-virus software
-
Endpoint Detection & Response (EDR) Software
-
Ransomware Protection & Rollback
-
Security Awareness Training & Simulated Attacks
-
Email Threat Protection
-
OneDrive, SharePoint, Teams & Email Backup
-
Cloud (SaaS) Application Security Monitoring
-
Dark Web Monitoring
-
DNS Management
-
Password Management Software
-
Cyber Essentials Consultancy
-
Laptop/Desktop Backup
-
Managed Detection & Response – Endpoint (24 x 7 Security Operations)
-
Managed Detection & Response – Cloud (24 x 7 Security Operations )
Services Included
-
Machine Monitoring
-
Proactive O/S Patching
-
3rd party application patching
-
Anti-virus software
-
Endpoint Detection & Response (EDR) Software
-
Ransomware Protection & Rollback
-
Security Awareness Training & Simulated Attacks
-
Email Threat Protection
-
OneDrive, SharePoint, Teams & Email Backup
-
Cloud (SaaS) Application Security Monitoring
-
Dark Web Monitoring
-
DNS Management
-
Password Management Software
-
Cyber Essentials Consultancy
-
Laptop/Desktop Backup
-
Managed Detection & Response – Endpoint (24 x 7 Security Operations)
-
Managed Detection & Response – Cloud (24 x 7 Security Operations )
Standard
Entry-level tier providing essential IT support and foundational cyber security.
A stable starting point for businesses seeking reliable technology solutions.
£7.95
/Device/month
Services Included
-
Machine Monitoring
-
Proactive O/S Patching
-
3rd party application patching
-
Anti-virus software
-
Endpoint Detection & Response (EDR) Software
-
Ransomware Protection & Rollback
-
Security Awareness Training & Simulated Attacks
-
Email Threat Protection
-
OneDrive, SharePoint, Teams & Email Backup
-
Cloud (SaaS) Application Security Monitoring
-
Dark Web Monitoring
-
DNS Management
-
Password Management Software
-
Cyber Essentials Consultancy
-
Laptop/Desktop Backup
-
Managed Detection & Response – Endpoint (24 x 7 Security Operations)
Managed Detection & Response – Cloud (24 x 7 Security Operations )
Plus
Mid-tier with enhanced support, proactive monitoring, and robust cybersecurity.
Drives growth with integrated, scalable solutions.
£11.95
/Device/month
Services Included
-
Machine Monitoring
-
Proactive O/S Patching
-
3rd party application patching
-
Anti-virus software
-
Endpoint Detection & Response (EDR) Software
-
Ransomware Protection & Rollback
-
Security Awareness Training & Simulated Attacks
-
Email Threat Protection
-
OneDrive, SharePoint, Teams & Email Backup
-
Cloud (SaaS) Application Security Monitoring
-
Dark Web Monitoring
-
DNS Management
-
Password Management Software
-
Cyber Essentials Consultancy
-
Laptop/Desktop Backup
-
Managed Detection & Response – Endpoint (24 x 7 Security Operations)
-
Managed Detection & Response – Cloud (24 x 7 Security Operations )
Services Included
-
Machine Monitoring
-
Proactive O/S Patching
-
3rd party application patching
-
Anti-virus software
-
Endpoint Detection & Response (EDR) Software
-
Ransomware Protection & Rollback
-
Security Awareness Training & Simulated Attacks
-
Email Threat Protection
-
OneDrive, SharePoint, Teams & Email Backup
-
Cloud (SaaS) Application Security Monitoring
-
Dark Web Monitoring
-
DNS Management
-
Password Management Software
-
Cyber Essentials Consultancy
-
Laptop/Desktop Backup
Managed Detection & Response – Endpoint (24 x 7 Security Operations)
-
Managed Detection & Response – Cloud (24 x 7 Security Operations )
Premium
High-tier offering comprehensive managed services, advanced cybersecurity, and strategic solutions.
Delivers transformative value for complex IT environments.
£17.95
/Device/month
Services Included
-
Machine Monitoring
-
Proactive O/S Patching
-
3rd party application patching
-
Anti-virus software
-
Endpoint Detection & Response (EDR) Software
-
Ransomware Protection & Rollback
-
Security Awareness Training & Simulated Attacks
-
Email Threat Protection
-
OneDrive, SharePoint, Teams & Email Backup
-
Cloud (SaaS) Application Security Monitoring
-
Dark Web Monitoring
-
DNS Management
-
Password Management Software
-
Cyber Essentials Consultancy
-
Laptop/Desktop Backup
-
Managed Detection & Response – Endpoint (24 x 7 Security Operations)
-
Managed Detection & Response – Cloud (24 x 7 Security Operations )
Services Included
-
Machine Monitoring
-
Proactive O/S Patching
-
3rd party application patching
-
Anti-virus software
-
Endpoint Detection & Response (EDR) Software
-
Ransomware Protection & Rollback
-
Security Awareness Training & Simulated Attacks
-
Email Threat Protection
-
OneDrive, SharePoint, Teams & Email Backup
-
Cloud (SaaS) Application Security Monitoring
-
Dark Web Monitoring
-
DNS Management
-
Password Management Software
-
Cyber Essentials Consultancy
-
Laptop/Desktop Backup
-
Managed Detection & Response – Endpoint (24 x 7 Security Operations)
-
Managed Detection & Response – Cloud (24 x 7 Security Operations )
Our Cyber Security Service
What You Can Expect from Our Expertise
From certified experts to proactive protection, our services cover everything you need to stay secure, compliant, and resilient in a changing threat landscape.

Expert-led protection
Work with a certified team of cyber security specialists, including Microsoft Solutions Partners and Cyber Essentials Plus-accredited professionals.

Incident response & recovery
Minimise disruption with fast-acting support that keeps your business running during and after security incidents.

Personalised support
Receive tailored advice and strategies aligned to your goals, no matter the complexity or scale of your organisation.

Advanced risk insights
Gain clear visibility of cyber risks across departments and users to shape smarter training and security decisions.

Cyber Essentials certification
Demonstrate your commitment to security and compliance with support to achieve and maintain Cyber Essentials or Cyber Essentials Plus.

Penetration testing
Identify and address vulnerabilities before attackers do, with regular pen testing that uncovers real-world weaknesses in your systems.
STATS
How we performed in 2024
Experience our unmatched IT support with 24/7 monitoring, fast response times and a dedication to excellence. We keep your business running smoothly, with minimal disruption and maximum reliability.
98%
Customer Satisfaction
82%
First Contact Resolution
1 Hour
Average Time To Resolution
We recently moved provider to Intouch…
We recently moved provider to Intouch Communication and have been extremely happy with the service provided. Intouch are always available to chat and assist and are very helpful when setting up a system. They are efficient and guide you through every step in the process. I cannot recommend them highly enough. Long may it continue.

Les Burrow
02 November 2022
Excellent service, great people
Our experience with InTouch has been superb from the very beginning and we're very glad to be onboard with them! Huge shoutout to some key members of the team (Chris, Joe, Amy & Nikki) who have supported us throughout the implementation of our new system. Such friendly, honest and genuine people! When looking for a new provider, they were the only ones not just trying to push a sale, but actually wanted to connect with us and be completely transparent. They have made the transition from our previous supplier super smooth & easy, not to mention how much of an improvement the software is!! Thank you to all at InTouch, you're doing great.

Nicole
16 April 2024
The service I receive from InTouch Communications is second to none and incredibly refreshing in an automated and impersonal world of ‘communication.’ George Ashley is one of the least pushy salesman I have ever dealt with. In the run up to winning our business he contacted me at regular but ‘non irritating’ intervals and was always patient allowing me to be ready to change providers. (Always a pain to set up). Wrong. This is a myth. InTouch were brilliant and made the transition totally seamless. George is on the button and ready to help in a heartbeat. Cannot recommend enough. Thank you, InTouch Communications.

Kate Heath
02 November 2022
Contact us
Get Intouch
If you’re looking to strengthen your IT infrastructure or enhance your cyber security, we’re here to help. Whether you’re after expert advice or already know what your business needs, don’t hesitate to get in touch.
Call us
0333 370 7000