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Our Process for Getting You the Right Solution
We follow three clear steps to build the right plan for your business:
Microsoft 365 Optimisation
We take the time to learn about your business goals, budget, and how you want technology to work for you.
Building the Plan
We create a detailed proposal outlining pricing, timescales, and any potential disruption.
Putting It into Action
Once approved, our team implements the solution and trains your staff to ensure smooth adoption.
Where We Can
Support Your Business
We offer expert advice and solutions across a wide range of areas:
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Remote working setups
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Cloud platforms (Office 365, Google Workspace)
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Infrastructure support (cloud, on-site, hybrid)
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Network connectivity (Wi-Fi, point-to-point)
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Cyber security and Cyber Essentials
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Backup solutions and business continuity
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Project planning and IT strategy
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Asset tracking and software licensing
Why Partner with Us for IT Consultancy
Here’s what sets us apart:
We Listen First
We take the time to understand your business and how you want to use technology, then create a plan tailored to those needs.
We Know the Technology
Our team has deep knowledge of the latest tools and platforms that work best for SMEs.
We’re Clear on Costs
You’ll always know what you’re paying. Our fees are fixed and transparent, with no hidden extras.
STATS
How we performed in 2024
Experience our unmatched IT support with 24/7 monitoring, fast response times and a dedication to excellence. We keep your business running smoothly, with minimal disruption and maximum reliability.
98%
Customer Satisfaction
82%
First Contact Resolution
1 Hour
Average Time To Resolution
We recently moved provider to Intouch…
We recently moved provider to Intouch Communication and have been extremely happy with the service provided. Intouch are always available to chat and assist and are very helpful when setting up a system. They are efficient and guide you through every step in the process. I cannot recommend them highly enough. Long may it continue.
Les Burrow
02 November 2022
Excellent service, great people
Our experience with InTouch has been superb from the very beginning and we're very glad to be onboard with them! Huge shoutout to some key members of the team (Chris, Joe, Amy & Nikki) who have supported us throughout the implementation of our new system. Such friendly, honest and genuine people! When looking for a new provider, they were the only ones not just trying to push a sale, but actually wanted to connect with us and be completely transparent. They have made the transition from our previous supplier super smooth & easy, not to mention how much of an improvement the software is!! Thank you to all at InTouch, you're doing great.
Nicole
16 April 2024
The service I receive from InTouch Communications is second to none and incredibly refreshing in an automated and impersonal world of ‘communication.’ George Ashley is one of the least pushy salesman I have ever dealt with. In the run up to winning our business he contacted me at regular but ‘non irritating’ intervals and was always patient allowing me to be ready to change providers. (Always a pain to set up). Wrong. This is a myth. InTouch were brilliant and made the transition totally seamless. George is on the button and ready to help in a heartbeat. Cannot recommend enough. Thank you, InTouch Communications.
Kate Heath
02 November 2022
Contact us
Get Intouch
If you’re looking to strengthen your IT infrastructure or enhance your cyber security, we’re here to help. Whether you’re after expert advice or already know what your business needs, don’t hesitate to get in touch.
Call us
0333 370 7000
Email us
Tailored IT Advice to Guide Your Success
Choosing the right technology can be complex and time-consuming. With so many options available, it’s easy to become overwhelmed and end up with services you don’t actually need. We work alongside you to understand your specific requirements and deliver a cost-effective solution that ticks all the right boxes.