Industry: Housing
Company size: Approximately 35 colleagues using IT across the office and wider estate
Environment: Microsoft 365, Microsoft Defender and an IT environment supporting office and estate-based users
Service: Penetration testing and email security
Objective: Replace manual security checks with regular automated testing, strengthen email protection and create a clearer process for identifying and remediating cyber security weaknesses
Moving beyond point-in-time security checks
Linthouse was already taking cyber security seriously.
Its staff received security training, Microsoft Defender was in place and the ICT team carried out its own security checks.
However, phishing emails were becoming increasingly convincing, while changes to software or security settings could create weaknesses without immediately being noticed.
Many of the checks were also manual, requiring internal time while only providing a snapshot of the environment at the point they were completed.
Linthouse needed a more consistent and independent way to identify vulnerabilities without having to build and manage the entire testing process internally.
“Thinking you’ve got everything in place isn’t the same as having it validated externally.”
Colin Jones, ICT Manager, Linthouse Housing Association
Introducing regular automated security testingIntouch Tech introduced a more proactive security approach built around regular testing, stronger email protection and structured remediation.Regular security testingAutomated security testing was introduced to provide Linthouse with greater visibility of potential vulnerabilities across its IT environment.A small testing device arrived the following day and began producing results within hours, without disrupting normal operations.Rather than relying solely on manual checks, the ICT team could now identify weaknesses more consistently and understand where attention was required.Stronger email protectionIntouch Tech also introduced an additional layer of email protection alongside Linthouse's existing Microsoft environment.Suspicious and malicious emails could be identified, flagged and quarantined before creating unnecessary risk for users.Clear remediation prioritiesFinding vulnerabilities was only the first step.Security findings were added to Linthouse's action list, giving the ICT team a structured way to prioritise issues, address the most important weaknesses first and use subsequent reports to confirm that vulnerabilities had been resolved.
Security assessments offer a broader evaluation of your organisation’s security capability. These assessments review your policies, processes, and technical controls to identify areas for improvement and ensure your security measures are aligned with industry best practices.
Security assessments offer a broader evaluation of your organisation’s security capability. These assessments review your policies, processes, and technical controls to identify areas for improvement and ensure your security measures are aligned with industry best practices.
