Managed IT
Helpdesk, monitoring, patching and daily backups, with one number to call.
We support businesses from our Fleet head office and our London office by Trafalgar Square.
The same service wherever you are
Every client gets the same UK team and one price per user, whichever town their office is in.
Cyber security
Controls aligned to Cyber Essentials and ISO 27001, plus staff who can spot a phishing email.
Microsoft 365
Email, files, Teams and permissions set up properly, with licences right-sized.
AI governance
A written AI policy and a clear list of what staff may use.
Telecoms
Business phones and connectivity from the same supplier as your IT.
Managed IT support starts at £49.95 per user per month, plus £9.95 per device, excluding VAT. Find your area
Find your area
London
Our London office is on Duncannon Street, two minutes from Trafalgar Square. West and south-west London are a straight run in along the M3 and A316 from Fleet.
Central London
North London
East London
Hampshire
Our helpdesk and engineers work from Centaur House in Fleet, beside junction 4a of the M3. Farnborough is about three miles away, and the M3 runs on to Basingstoke, Winchester and Southampton.
Berkshire
Bracknell is about nine miles north of Fleet and Reading about 13. The M4 links Maidenhead, Windsor, Slough and Newbury.
Surrey
Fleet is a few miles from the Surrey border, so Camberley and Farnham are a short drive. Woking is about 11 miles east and Guildford about 12.
West Sussex
We support offices around Crawley, Manor Royal and Gatwick, and further south-west in Horsham.
Moving your IT support to us
Most businesses that ask us about IT support already have a provider, or an engineer who covers IT on the side. We run the handover, so you don't chase anyone for passwords.
01
Audit
We review your devices, accounts, licences and security, and send a written report of the gaps.
02
Plan
We agree a switchover date and collect admin access from your current provider.
03
Onboard
We install monitoring and move your support line. Most firms finish in one to two weeks.
04
Support
Your team calls one number from day one, and we fix the audit's gaps in order of risk.
Ultimate Intouch Tech package
The same package in every area we cover
The Ultimate Intouch Tech Package streamlines operations, reduces costs, and improves margins through one reliable IT solution. From proactive support to advanced security, we keep your systems running smoothly so you can focus on growth. Our solutions are designed to support your business's long term success.
Ultimate Intouch Tech package
Single point of contact. We manage third parties for you
Dedicated client portal for updates and visibility
Real-time reporting on what matters most
Remote monitoring and management, one device included
Unlimited telephone + remote support
Customised support portal tailored to your business
£49.95
per user per month
Now pick what you protect.
Or both
The machine
Secure Endpoint
Anti-virus software
Endpoint detection & response (EDR)
Endpoint detection and response. Watches how software behaves, so it catches attacks nobody has catalogued yet, then helps shut them down.
Ransomware detection
Endpoint backup
RMM & patch management, if not already covered
Remote monitoring and management. Lets our engineers see, patch and fix a machine without visiting it. Already on Managed IT Support? You don't pay for it twice.
Both, plus more
Secure Complete
Anti-virus software
Endpoint detection & response (EDR)
Endpoint detection and response. Watches how software behaves, so it catches attacks nobody has catalogued yet, then helps shut them down.
Ransomware detection
Endpoint backup
RMM & patch management, if not already covered
Remote monitoring and management. Lets our engineers see, patch and fix a machine without visiting it. Already on Managed IT Support? You don't pay for it twice.
24/7 managed detection & response (MDR)
Managed detection and response. A staffed security team watches your alerts around the clock and acts on them.
Email advanced threat protection (ATP)
Advanced threat protection. Advanced Email Security, plus GenAI threat detection, data loss prevention with encryption, and DMARC to stop others sending email as your domain.
Security awareness training & phishing simulations
Dark web credential monitoring
SaaS backup for Microsoft 365 & Google Workspace
Software as a service: apps you rent rather than install, such as Microsoft 365. We keep a separate copy of their data you can restore from.
The person
Secure User
Advanced email security
Security awareness training & phishing simulations
Dark web credential monitoring
SaaS backup for Microsoft 365 & Google Workspace
Software as a service: apps you rent rather than install, such as Microsoft 365. We keep a separate copy of their data you can restore from.
Work we have done for UK organisations
Cyber securityLinthouse Housing Association
Moving from manual checks to always-on security
Intouch Tech helped Linthouse replace largely manual security checks with automated testing and additional email protection, giving its ICT team greater visibility of vulnerabilities, clearer priorities and measurable progress over time.
197Malicious emails quarantined in 30 days
Penetration testingFashion retailer
Making penetration testing part of an ongoing security strategy
Intouch Tech introduced regular penetration testing, helping the internal IT team identify weaknesses, prioritise remediation and build repeated security testing into its wider cyber security strategy.
3Vulnerability types uncovered
Cloud telephony
VoIP platformAristone
Local Luton numbers and unlimited support under one licence
"Intouch Communications quickly set up Aristone on our scalable Hosted Communicator VoIP platform, providing local Luton numbers, call recording, remote apps and unlimited support under one simple license."
1Simple licence, unlimited support
FAQ
Questions about where we work
Updated October 2026
Where does Intouch Tech provide IT support?
Intouch Tech supports businesses across London, Hampshire, Berkshire, Surrey and West Sussex from its Fleet head office and its London office near Trafalgar Square. We support businesses anywhere in the UK remotely, and send an engineer when a fix needs someone on site.
Which office looks after my business?
Our helpdesk and engineers work from Centaur House, Ancells Business Park, Fleet GU51 2UJ, and the whole support team is based there. London clients can also meet us at 8 Duncannon Street, London WC2N 4JF, two minutes from Trafalgar Square.
Can an engineer come to our office?
Yes. We fix most issues remotely. When a job needs someone in the room, such as a new starter's laptop, Wi-Fi or an office move, we book an engineer to come to you.
What are your support hours?
Our helpdesk is open Monday to Friday, 8am to 5pm. We monitor your devices and backups, and every warning goes to our engineers.
How much does IT support cost?
Managed IT costs £49.95 per user a month on the Ultimate Intouch Tech package, excluding VAT, with optional cyber security from £9.95 per device. We give you an exact price after a free IT health check. Our managed IT packages page lists what each plan includes.
Is IT support the same in every location?
Yes. Every client gets one UK team for helpdesk, security, backups and account management, at one price per user, whichever town their office is in.
We have offices in more than one area. Can you support all of them?
Yes. One agreement covers every office, depot and remote worker, with matching security settings and one helpdesk number for all your staff.
Do you support staff who work from home?
Yes. We support staff who work from home and teams spread across several offices. We fix most calls remotely, so home workers get the same helpdesk as the office.
How long does a switch take?
Most switches take two weeks or less. We review your systems, collect admin access and paperwork from your current supplier, agree a date, then take over support with no downtime.
Do you support businesses outside the areas listed?
Yes. We fix most calls remotely, wherever your office is. Call 0333 370 7000 and we will tell you how on-site visits would work for your office.
Trusted UK IT team
Let's start a conversation
Tell us what you need, from a first health check to a full switch of provider. One UK team has looked after growing businesses since 2012.
0333 370 7000
Mon-Fri 8am-5pm
[email protected]
Response within 1 business day, guaranteed
United Kingdom
UK-based team, since 2012
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