Guildford has 7,345 businesses, 89% of them with a headcount under 10. Consultancies top the list, with specialist builders and more than 500 software and IT firms close behind. More than a quarter of the working population holds a professional job, compared with 20.3% for England.
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Criterion, Media Molecule and Hello Games all work from Guildford, and the 2025 Guildford Games Festival drew more than 4,500 people to G Live. Studios need fast storage for builds and assets, locked-down access to unreleased code and laptops that protect work shared under NDA.
Around 4,500 people work at Surrey Research Park, a 70-acre site owned by the University of Surrey, including teams from Surrey Satellite Technology and BAE Systems Digital Intelligence. Research firms and spin-outs here need protected data, access controls an auditor can check and the Cyber Essentials badge partners expect.
The Experience Guildford BID runs until 2028 across the cobbled High Street and its side streets. Shops, restaurants and the offices above them need card payments, staff Wi-Fi and stock systems ready for a busy Saturday.
Consultancies are Guildford's largest business group, alongside law firms, accountants and wealth managers in the town centre and along the A3. They hold confidential client files, so we enforce multi-factor sign-in, encrypt every laptop and log who opens each file.
The University of Surrey taught 16,277 students in 2024-25, and the Royal Surrey hospital sits beside the Research Park. Clinics, training providers and firms out towards Woking and Godalming need protected records and support that answers first time.
IT support in Guildford from Intouch Tech is a single monthly rate for each user. A ten-person consultancy and a 60-strong studio pay the same per person and get the same service.
Call or email with any IT problem, as often as you need, at no extra cost.
Devices, servers and backups stay under watch day and night, and we fix warnings before they become outages.
Endpoint security, email filtering, encryption and tight access to repositories and shared drives.
Email, files, Teams and project data kept off-site and recovered by our engineers when needed.
High-capacity Wi-Fi, cabling and internet lines sized for large files and video calls.
Licences, Teams, SharePoint and permissions set up cleanly and reviewed as you grow.
Cyber SecurityLinthouse Housing Association
Intouch Tech helped Linthouse replace largely manual security checks with automated testing and additional email protection, giving its ICT team greater visibility of vulnerabilities, clearer priorities and measurable progress over time.
Penetration TestingFashion Retailer
Intouch Tech introduced regular penetration testing, helping the internal IT team identify weaknesses, prioritise remediation and build repeated security testing into its wider cyber security strategy.
Cloud Telephony
VoIP PlatformAristone
"Intouch Communications quickly set up Aristone on our scalable Hosted Communicator VoIP platform, providing local Luton numbers, call recording, remote apps and unlimited support under one simple license."
Our support process
Each Guildford request runs through the same five stages. Choose a stage to see what happens.
Ring 0333 370 7000 or drop us an email any weekday, 8am to 5pm. Urgent help is available at any hour on managed plans.
Guildford teams rarely have the time to run an IT handover themselves. We do it for you, from the first review to the last password passed over by your old provider.
We look over every user, device, licence and security setting and write up what needs work.
We fix a switch date that suits you and ask your current provider for access in writing.
Monitoring goes live, your staff start using our helpdesk and you're introduced to a dedicated account manager, normally within two weeks.
We work through the health check findings, riskiest first.
FAQ
Updated October 2026
Very close. Our support team is at our Fleet head office, about 12 miles west of Guildford in a straight line. Engineers clear most problems without leaving the office, and a visit is a short drive.
Plans are priced from £49.95 for each user every month, and cyber security extras are charged per device from £9.95. A free health check gives you an exact figure.
Yes. We set up storage and networks that handle large builds and assets, restrict access to unreleased code, and secure the laptops developers take to events or home. Work under NDA stays visible only to the people cleared to see it.
Yes. Research firms and university spin-outs get managed devices, controlled access to research data and help preparing for Cyber Essentials, often the first thing a partner or funder asks about.
Yes. We protect client files with encryption, multi-factor sign-in and access logs, and give you the records regulators and insurers expect to see.
Yes. Tills, card readers and booking apps stay online, and payment devices sit on their own network, apart from guest Wi-Fi.
They can. Guildford borough has 40 conservation areas, and thick walls and listed interiors block signals. Our engineers survey the building before choosing where access points and cables go.
Normally under two weeks. We review your setup, gather passwords and documents from the old provider and take over support with no downtime.
Guildford town centre, Burpham, Merrow, Onslow Village, Park Barn and the Research Park, plus Woking, Godalming, Farnham, Cranleigh and the villages along the A3.
Mon-Fri 8am-5pm · 24/7 for managed clients
Response within 1 business day, guaranteed
UK-based team, since 2012
