Why us
Wandsworth has 15,275 businesses, and 92.7% are micro firms with under 10 staff. Management consultancies form the largest group, with IT firms third. Seven in ten working residents hold managerial, professional or technical jobs, against under six in ten across London.
Many of those firms are two or three people in a spare room in Southfields, a coworking desk in Putney or a client's office in Nine Elms. They need the protection a 50-person company takes for granted: secure laptops, backed-up files and someone to call when Teams won't connect. We provide it for a monthly fee per person and send an engineer when the job needs one in the room.
River to Tooting
Apple's London campus fills the Boiler House at Battersea Power Station, and the US Embassy stands a short walk east. Smaller firms taking space nearby fit out new floors from bare concrete, and we plan the cabling, Wi-Fi, internet lines and laptop rollout before move-in day.
The UK's largest wholesale fruit, vegetable and flower market trades through the night at Nine Elms, and wholesale is the biggest business type in that corner of the borough. Traders rely on order systems and phones at 3am, so our monitoring and urgent cover don't keep office hours.
Clapham Junction handles more interchanges than any other station in Britain, and The Junction BID counts more than 420 businesses along Northcote Road, St John's Road and Lavender Hill. Boutiques, cafés and salons there need booking software and stock systems that stay up through the Saturday rush.
East Putney sits close to the stretch of river where the Boat Race starts. Agencies, estate agents and practices along the High Street and around the old Ram Brewery need shared calendars, secure client files and printers that print.
St George's University Hospitals employs more than 9,000 staff in Tooting. Clinics and suppliers nearby handle health records, while Balham and Earlsfield are full of home-based consultants. We give clinics compliant data handling and sole operators a simple, secure home setup.
IT support in Wandsworth from Intouch Tech has one line on the invoice: users multiplied by the monthly rate. A five-person agency and a 40-person office get the same service.
Ring or email whenever something breaks. Your bill stays the same however many times you call.
Our engineers see problems with servers, laptops and backups day and night.
Device protection, phishing filters and updates on every machine, in Putney or a spare room in Southfields.
We back up mailboxes, shared files and Teams to separate storage and restore them on request.
Fit-out planning, cabling, Wi-Fi and internet lines for a new floor at Nine Elms or a shop on Northcote Road.
Accounts, licences, Teams channels and SharePoint sites set up once and maintained by us.
Cyber SecurityLinthouse Housing Association
Intouch Tech helped Linthouse replace largely manual security checks with automated testing and additional email protection, giving its ICT team greater visibility of vulnerabilities, clearer priorities and measurable progress over time.
Penetration TestingFashion Retailer
Intouch Tech introduced regular penetration testing, helping the internal IT team identify weaknesses, prioritise remediation and build repeated security testing into its wider cyber security strategy.
Cloud Telephony
VoIP PlatformAristone
"Intouch Communications quickly set up Aristone on our scalable Hosted Communicator VoIP platform, providing local Luton numbers, call recording, remote apps and unlimited support under one simple license."
When something breaks
Wandsworth requests follow a set path, and each stage is listed below. Choose one to open it.
Phone 0333 370 7000 or email us, 8am to 5pm on weekdays. Managed clients can reach an engineer at any hour for an urgent fault.
Changing IT provider worries small Wandsworth firms most, because nobody has spare time to manage it. We run the whole move and chase the outgoing supplier ourselves.
We list every user, device, licence and weak spot, and send you the findings in plain English.
We fix a start date with you and formally request credentials and records from the old provider.
We switch on monitoring, your staff start calling our desk and you meet your account manager. Allow one to two weeks.
We then clear the problems the assessment found, beginning with anything that puts data at risk.
FAQ
Answers to the questions Wandsworth businesses ask us most about managed IT support.
Unlimited helpdesk calls for each user, round-the-clock monitoring, security software, patches and backups, plus one account manager who knows your business. One fee per person each month covers the lot.
From £49.95 per user per month, with cyber security add-ons from £9.95 per device per month. A five-person consultancy in Putney would start at about £250 a month. We set your price after a free health check.
Yes. We support businesses from five users upwards, including hybrid teams who split time between the office and home. Each laptop gets the same protection and backups wherever it connects.
Yes. We plan the network, Wi-Fi, internet lines and laptop rollout before you move, and can have an engineer on site on moving day so your team starts work on arrival.
Yes. Market traders run order and stock systems through the night. On a managed plan you can reach an engineer at 3am, so an overnight problem doesn't wait for the morning.
Yes. We set up encrypted laptops, two-step sign-in and controlled access to patient records. Clinics with NHS work also get help completing the Data Security and Protection Toolkit.
Yes. Councils, the NHS and large companies often ask suppliers for it. We check your setup against the scheme, close the gaps and take you through the assessment.
We assess your current setup, request access and records from your existing provider, agree a start date and go live, normally within one to two weeks. Your staff carry on working while we do it.
Every part of the borough: Putney, Roehampton, Southfields, Wandsworth Town, Earlsfield, Battersea, Nine Elms, Clapham Junction, Balham and Tooting. We also cover Wimbledon, Richmond, Fulham and Clapham. For other boroughs south of the river, see IT Support South London.
London office: 8 Duncannon Street, London, WC2N 4JF
Mon-Fri 8am-5pm · 24/7 for managed clients
Response within 1 business day, guaranteed
UK-based team, since 2012
