Why us
Wandsworth has 15,275 businesses, and 92.7% are micro firms with under 10 staff. Management consultancies form the largest group, with IT firms third. Seven in ten working residents hold managerial, professional or technical jobs, against under six in ten across London.
Many of those firms are two or three people in a spare room in Southfields, a coworking desk in Putney or a client's office in Nine Elms. They need the protection a 50-person company takes for granted: secure laptops, backed-up files and someone to call when Teams won't connect. We provide it for a monthly fee per person and send an engineer when the job needs one in the room.
River to Tooting
Apple's London campus fills the Boiler House at Battersea Power Station, and the US Embassy stands a short walk east. Smaller firms taking space nearby fit out new floors from bare concrete, and we plan the cabling, Wi-Fi, internet lines and laptop rollout before move-in day.
The UK's largest wholesale fruit, vegetable and flower market trades through the night at Nine Elms, and wholesale is the biggest business type in that corner of the borough. Traders rely on order systems and phones at 3am, so our monitoring and urgent cover don't keep office hours.
Clapham Junction handles more interchanges than any other station in Britain, and The Junction BID counts more than 420 businesses along Northcote Road, St John's Road and Lavender Hill. Boutiques, cafés and salons there need booking software and stock systems that stay up through the Saturday rush.
East Putney sits close to the stretch of river where the Boat Race starts. Agencies, estate agents and practices along the High Street and around the old Ram Brewery need shared calendars, secure client files and printers that print.
St George's University Hospitals employs more than 9,000 staff in Tooting. Clinics and suppliers nearby handle health records, while Balham and Earlsfield are full of home-based consultants. We give clinics compliant data handling and sole operators a simple, secure home setup.
IT support in Wandsworth from Intouch Tech has one line on the invoice: users multiplied by the monthly rate. A five-person agency and a 40-person office get the same service.
Your staff phone or email us with any IT problem. We don't count tickets or bill by the hour.
Our engineers get an alert when a server, laptop or backup misbehaves, at any hour.
Threat detection, email scanning and managed updates on each laptop and phone your team carries.
Independent backups of mail, files and Teams chats, with restores handled by us.
Cabling, Wi-Fi, desk set-up and internet lines when you take a new floor in W6 or W12.
Licences, Teams, SharePoint and OneDrive set up and kept tidy in one tenant.
Cyber SecurityLinthouse Housing Association
Intouch Tech helped Linthouse replace largely manual security checks with automated testing and additional email protection, giving its ICT team greater visibility of vulnerabilities, clearer priorities and measurable progress over time.
Penetration TestingFashion Retailer
Intouch Tech introduced regular penetration testing, helping the internal IT team identify weaknesses, prioritise remediation and build repeated security testing into its wider cyber security strategy.
Cloud Telephony
VoIP PlatformAristone
"Intouch Communications quickly set up Aristone on our scalable Hosted Communicator VoIP platform, providing local Luton numbers, call recording, remote apps and unlimited support under one simple license."
When something breaks
Wandsworth requests follow a set path, and each stage is listed below. Choose one to open it.
Phone 0333 370 7000 or send an email. We staff the desk 8am to 5pm Monday to Friday, and managed clients reach us 24/7 for anything urgent.
Changing IT provider worries small Wandsworth firms most, because nobody has spare time to manage it. We run the whole move and chase the outgoing supplier ourselves.
We map your users, devices, software and licences, and write up what needs fixing.
Together we set a cut-over date and send your old provider a formal handover request.
We turn on monitoring, give your team our desk number and introduce your account manager, usually within one to two weeks.
With support running, we work through the problems we found, riskiest first.
We map your process, data and goals, then scope an app that pays back fast.
We design the experience and build your canvas or model-driven app with low-code best practice.
We connect your data, set role-based access and integrate Microsoft 365, Dataverse and SharePoint.
We launch, train your team and provide ongoing support and continuous improvements.
We review adoption, tune performance and roll out improvements as your business grows.
We automate the handoffs around your app and connect the remaining systems your team relies on.
We review results against the original goals and scale what works across other teams and processes.
FAQ
Answers to the questions Hammersmith businesses ask us most about managed IT support.
Mon-Fri 8am-5pm · 24/7 for managed clients
Response within 1 business day, guaranteed
UK-based team, since 2012
