Hammersmith and Fulham has 12,325 businesses, and 89% of them have fewer than 10 staff. Around Hammersmith town centre the mix shifts: one firm in five employs 10 or more, and software and IT companies form the largest group, ahead of head offices and consultancies. A mile north, film and TV production leads at White City.
W6, W12 and the river
Grade A blocks along Hammersmith Grove hold head offices, consultancies and software firms, many on serviced floors. We secure each company's devices and data on their own terms, independent of the shared building network.
The old BBC Media Village now houses the BBC, ITV and production companies, with BBC Studioworks running studios at Television Centre. Editors move huge video files on deadline, so we plan fast storage, transfer links and backups of every cut.
More than 100 organisations work in the White City Innovation District, and start-ups from Imperial's incubator have raised £622m since 2016. Investors ask about security early, so we build a clean tenant, managed devices and Cyber Essentials from day one.
Westfield London covers 2.6 million sq ft, and King Street fills on Eventim Apollo nights. Shops and restaurants here run on shared tablets, rota apps and back-office PCs that shift staff sign into, and we keep all of them working.
Imperial College Healthcare runs Charing Cross and Hammersmith hospitals with more than 15,000 staff. Therapists, clinics and small practices in the surrounding streets need locked-down laptops and records only the right people can open.
IT support in Hammersmith from Intouch Tech costs the same each month for every member of staff. A new joiner adds one licence, and a leaver removes one.
Your staff phone or email us with any IT problem. We don't count tickets or bill by the hour.
Our engineers get an alert when a server, laptop or backup misbehaves, at any hour.
Threat detection, email scanning and managed updates on each laptop and phone your team carries.
Independent backups of mail, files and Teams chats, with restores handled by us.
Cabling, Wi-Fi, desk set-up and internet lines when you take a new floor in W6 or W12.
We buy, assign and tidy your licences and keep Teams, SharePoint and OneDrive organised.
No cost, no contract to sign
Cyber SecurityLinthouse Housing Association
Intouch Tech helped Linthouse replace largely manual security checks with automated testing and additional email protection, giving its ICT team greater visibility of vulnerabilities, clearer priorities and measurable progress over time.
Penetration TestingFashion Retailer
Intouch Tech introduced regular penetration testing, helping the internal IT team identify weaknesses, prioritise remediation and build repeated security testing into its wider cyber security strategy.
Cloud Telephony
VoIP PlatformAristone
"Intouch Communications quickly set up Aristone on our scalable Hosted Communicator VoIP platform, providing local Luton numbers, call recording, remote apps and unlimited support under one simple license."
Support, start to finish
Each Hammersmith request moves through the same five stages. Click a stage to read what we do.
Phone 0333 370 7000 or send an email. We staff the desk 8am to 5pm Monday to Friday, and managed clients reach us 24/7 for anything urgent.
Hammersmith firms often tell us they stayed with a provider years longer than they wanted. A planned exit removes the risk: we collect the passwords, records and licences so nothing gets lost.
We map your users, devices, software and licences, and write up what needs fixing.
Together we set a cut-over date and send your old provider a formal handover request.
We turn on monitoring, give your team our desk number and introduce your account manager, usually within one to two weeks.
With support running, we work through the problems we found, riskiest first.
FAQ
Answers to the questions Hammersmith businesses ask us most about managed IT support.
Every user gets unlimited service desk calls, device protection, updates, backups and round-the-clock monitoring. You also get a named account manager who reviews your IT with you and plans what to replace next.
Plans begin at £49.95 per user per month. Add-on cyber security is £9.95 per device per month or more. A 20-person office on the Broadway would start from about £1,000 a month before extras. We give you a fixed quote after the health check.
Yes. Many W6 and W12 firms work from flexible floors run by an operator. We leave the building network to them and secure your laptops, accounts and data directly, so the protection travels with each device.
Yes. Production teams move large video files and work to broadcast deadlines. We set up fast storage, file sharing that copes with big media, and backups that keep rushes and edits safe.
Yes. Young companies in the Innovation District face investor and partner security checks early. We set up a secure Microsoft 365 tenant, managed devices and Cyber Essentials, and keep research data in controlled folders with an audit trail.
Yes. We look after back-office PCs, shared tablets and payment networks, and keep customer Wi-Fi apart from the systems that take money.
We encrypt every laptop, require multi-factor sign-in and can lock or wipe a lost device from our desk. Staff connect through a secure tunnel on hotel and airport Wi-Fi.
We start with a review of your setup, then request admin access and records from your outgoing supplier and agree a cut-over date with you. Your team keeps working throughout, and the switch usually completes in one to two weeks.
Hammersmith, Brook Green, Ravenscourt Park, Shepherd's Bush and White City, plus Chiswick, Fulham, Acton, Barons Court and Park Royal.
Mon-Fri 8am-5pm · 24/7 for managed clients
Response within 1 business day, guaranteed
UK-based team, since 2012
