Hammersmith and Fulham has 12,325 businesses, and 89% of them have fewer than 10 staff. Around Hammersmith town centre the mix shifts: one firm in five employs 10 or more, and software and IT companies form the largest group, ahead of head offices and consultancies. A mile north, film and TV production leads at White City.
W6, W12 and the river
Grade A blocks along Hammersmith Grove hold head offices, consultancies and software firms, many on serviced floors. We secure each company's devices and data on their own terms, independent of the shared building network.
The old BBC Media Village now houses the BBC, ITV and production companies, with BBC Studioworks running studios at Television Centre. Editors move huge video files on deadline, so we plan fast storage, transfer links and backups of every cut.
More than 100 organisations work in the White City Innovation District, and start-ups from Imperial's incubator have raised £622m since 2016. Investors ask about security early, so we build a clean tenant, managed devices and Cyber Essentials from day one.
Westfield London covers 2.6 million sq ft, and King Street, a short walk from our Albion Place address, fills on Eventim Apollo nights. Shops and restaurants here run on shared tablets, rota apps and back-office PCs that shift staff sign into, and we keep all of them working.
Imperial College Healthcare runs Charing Cross and Hammersmith hospitals with more than 15,000 staff. Therapists, clinics and small practices in the surrounding streets need locked-down laptops and records only the right people can open.
Senior UK consultants with deep technical expertise who own the outcome, security-led from day one.
Dashboards designed around the KPIs that matter to Finance, Sales, Operations and Leadership.
Role-based access, encryption and Microsoft security controls baked in from the start.
Clear reporting your board can act on — not jargon.
Managed IT, cyber security and BI under one accountable roof.
IT support in Hammersmith from Intouch Tech costs the same each month for every member of staff. A new joiner adds one licence, and a leaver removes one.
Your staff phone or email us with any IT problem. We don't count tickets or bill by the hour.
Our engineers get an alert when a server, laptop or backup misbehaves, at any hour.
Threat detection, email scanning and managed updates on each laptop and phone your team carries.
Independent backups of mail, files and Teams chats, with restores handled by us.
Cabling, Wi-Fi, desk set-up and internet lines when you take a new floor in W6 or W12.
Licences, Teams, SharePoint and OneDrive set up and kept tidy in one tenant.
No cost, no contract to sign
Cyber SecurityLinthouse Housing Association
Intouch Tech helped Linthouse replace largely manual security checks with automated testing and additional email protection, giving its ICT team greater visibility of vulnerabilities, clearer priorities and measurable progress over time.
Penetration TestingFashion Retailer
Intouch Tech introduced regular penetration testing, helping the internal IT team identify weaknesses, prioritise remediation and build repeated security testing into its wider cyber security strategy.
Cloud Telephony
VoIP PlatformAristone
"Intouch Communications quickly set up Aristone on our scalable Hosted Communicator VoIP platform, providing local Luton numbers, call recording, remote apps and unlimited support under one simple license."
Support, start to finish
Each Hammersmith request moves through the same five stages. Click a stage to read what we do.
Phone 0333 370 7000 or send an email. We staff the desk 8am to 5pm Monday to Friday, and managed clients reach us 24/7 for anything urgent.
Hammersmith firms often tell us they stayed with a provider years longer than they wanted. A planned exit removes the risk: we collect the passwords, records and licences so nothing gets lost.
We map your users, devices, software and licences, and write up what needs fixing.
Together we set a cut-over date and send your old provider a formal handover request.
We turn on monitoring, give your team our desk number and introduce your account manager, usually within one to two weeks.
With support running, we work through the problems we found, riskiest first.
We map your process, data and goals, then scope an app that pays back fast.
We design the experience and build your canvas or model-driven app with low-code best practice.
We connect your data, set role-based access and integrate Microsoft 365, Dataverse and SharePoint.
We launch, train your team and provide ongoing support and continuous improvements.
FAQ
Answers to the questions Hammersmith businesses ask us most about managed IT support.
Mon-Fri 8am-5pm · 24/7 for managed clients
Response within 1 business day, guaranteed
UK-based team, since 2012
