Kensington High Street
Consultancies, head offices and shops along the high street run busy teams and customer-facing tills. We manage laptops and phones, secure email and keep payment kit off the customer Wi-Fi.
Intouch Tech provides IT support in Kensington, from Kensington High Street and Church Street to Notting Hill, Holland Park and Earls Court. We run your helpdesk, cyber security, Microsoft 365 and backups, and we can meet you locally in Kensington.
IT support for Kensington's small firms and private offices
Kensington and Chelsea has 13,025 businesses, and 98% employ fewer than 50 people. Professional and technical firms make up nearly a quarter, followed by property, retail and creative businesses. Few have an IT manager, so the office manager ends up running IT.
We take that role. Our helpdesk fixes most problems remotely, and a field engineer comes to you when a job needs hands: a printer that won't connect on Kensington High Street, a new starter's laptop in Notting Hill, a move to a bigger office in Earls Court. You get one number and a named account manager.
Business counts: ONS UK Business Counts 2026 (enterprises), Royal Borough of Kensington and Chelsea (via Nomis).
W8, W11 and SW5
Where we work in Kensington
Kensington Church Street
Antique dealers, galleries and private-client firms handle high-value sales and personal data. We secure email against fake payment requests and control who can open client files.
Notting Hill and Portobello
Studios, production companies, boutiques and restaurants around Portobello Road and Notting Hill Gate run Macs, large files and card machines. We manage the devices and back up the work.
Holland Park
Property firms, family offices and private practices work from period houses and mansion blocks. We fix Wi-Fi through thick walls and keep client records backed up and tested.
Earls Court and North Kensington
Hotels, property firms and small offices around Earls Court and Ladbroke Grove run lean teams with no IT person. We give them a helpdesk and patched devices for a fixed fee per user.
What you get with Intouch Tech
Our IT support in Kensington costs one fixed monthly fee per user. Your staff call one number, then get back to work.
Unlimited helpdesk
Phone and remote support for every user. No ticket limits.
24/7 monitoring and patching
We watch every device and install security updates for you.
Cyber security
EDR, email filtering and dark web monitoring.
Backup and restore
Tested backups of Microsoft 365 and Google Workspace.
On-site and networks
Office moves, Wi-Fi, cabling and leased lines across Kensington, Notting Hill and Earls Court.
Microsoft 365
Set-up, licences, Teams, SharePoint and OneDrive.
No obligation, no downtime
Get a free IT health checkfor your Kensington office.
Work we have done for UK organisations
Cyber SecurityLinthouse Housing Association
Moving From Manual Checks to Always-On Security
Intouch Tech helped Linthouse replace largely manual security checks with automated testing and additional email protection, giving its ICT team greater visibility of vulnerabilities, clearer priorities and measurable progress over time.
197Malicious emails quarantined in 30 days
Penetration TestingFashion Retailer
Making Penetration Testing Part of an Ongoing Security Strategy
Intouch Tech introduced regular penetration testing, helping the internal IT team identify weaknesses, prioritise remediation and build repeated security testing into its wider cyber security strategy.
3Vulnerability types uncovered
Cloud Telephony
VoIP PlatformAristone
Local Luton Numbers and Unlimited Support Under One Licence
"Intouch Communications quickly set up Aristone on our scalable Hosted Communicator VoIP platform, providing local Luton numbers, call recording, remote apps and unlimited support under one simple license."
1Simple licence, unlimited support
Response times
What happens when you report a problem
From the first call to an engineer at your desk, this is how IT support for Kensington clients runs. Select a step to see what happens.
01 / 05
Call or email us
One number, 0333 370 7000. Monday to Friday, 8am to 5pm, with 24/7 cover for managed clients.
Moving your IT support to us
Most businesses that ask us about IT support in Kensington already have a provider. We run the handover, so you don't chase your old supplier for passwords.
01
Audit
We review your devices, accounts, licences and security, and send a written report of the gaps.
02
Plan
We agree a switchover date and collect admin access from your current provider.
03
Onboard
We install monitoring and move your support line. Most firms finish in one to two weeks.
04
Support
Your team calls one number from day one, and we fix the audit's gaps in order of risk.
FAQ
IT support questions from Kensington businesses
Updated October 2026
What does managed IT support include?
Managed IT support gives you an outsourced IT department for a fixed monthly fee per user. We answer your staff's calls, monitor and patch devices, run security and backups, and advise on what to buy next.
How much does IT support in Kensington cost?
IT support in Kensington starts at £49.95 per user per month, ex VAT, minimum five users. That covers unlimited phone and remote support, monitoring, a client portal and a named account manager. We quote after a free IT health check.
Can an engineer come to our office in Kensington?
Yes. We fix most issues remotely and book a field engineer for installs, network faults and office moves anywhere in Kensington, Notting Hill and Earls Court. We can also meet you locally, at your office or a nearby workspace.
Which areas around Kensington do you cover?
Our IT support in Kensington covers Kensington High Street, Kensington Church Street, Notting Hill, Portobello, Holland Park, Earls Court and North Kensington. For Chelsea, South Kensington and Knightsbridge, see IT Support Chelsea.
Do you work with property firms, galleries and private-client businesses?
Yes. These firms hold client money and personal data. We lock down email, control who can share files and keep tested backups of client records.
Can you help us pass a client's security questionnaire or get Cyber Essentials?
Yes. We find the gaps, fix them and prepare you for Cyber Essentials or Cyber Essentials Plus. Packages start at £420 plus VAT.
How do we stop personal data leaking by accident?
Most leaks start with a slip by someone on your team. They share a spreadsheet with hidden data still in it, or email the wrong person. We set up Microsoft 365 sensitivity labels, sharing controls and a warning before staff email outside the firm.
Can you take over from our current IT provider?
Yes. We audit your setup, collect admin access from your current provider and switch you over. Most firms finish onboarding in one to two weeks.
Do you offer 24/7 IT support?
Our helpdesk is open Monday to Friday, 8am to 5pm. Managed clients get 24/7 cover for urgent issues, and monitoring runs around the clock.
What size businesses do you support?
Teams of 5 to 250 users, from a five-person gallery on Kensington Church Street to a head office on Kensington High Street.
Serving Kensington from our London office
London office: 8 Duncannon Street, London WC2N 4JF
0333 370 7000
[email protected]
Nearest station: Charing Cross, about 2 minutes' walk
Also close: Leicester Square and Embankment
Local meetings: At your office or a workspace near you in Kensington
Trusted UK IT Team
Let's start a conversation
Tell us what you need, from a first health check to a full switch of provider. One UK team has looked after growing businesses since 2012.
0333 370 7000
Mon-Fri 8am-5pm · 24/7 for managed clients
[email protected]
Response within 1 business day, guaranteed
United Kingdom
UK-based team, since 2012
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