We take that role. Our helpdesk fixes most problems remotely, and a field engineer comes to you when a job needs hands: a new starter's laptop at Coxbridge, a shop till at Brightwells Yard, a studio move off West Street. You get one number and a named account manager.
Business counts: ONS UK Business Counts 2026 (enterprises), Waverley (via Nomis). World Craft City: World Crafts Council, 2020.
IT support Farnham: a freshly thrown bowl on a potter's wheel in a local studio
01

Audit

We review your devices, accounts, licences and security, and send a written report of the gaps.

Discovery & scoping
02

Plan

We agree a switchover date and collect admin access from your current provider.

Discovery & scoping
03

Onboard

We install monitoring and move your support line. Most firms finish in one to two weeks.

Discovery & scoping
04

Support

Your team calls one number from day one, and we fix the audit's gaps in order of risk.

Discovery & scoping

What does managed IT support include?

Managed IT support gives you an outsourced IT department for a fixed monthly fee per user. We answer your staff's calls, monitor and patch devices, run security and backups, and advise on what to buy next.

What does managed IT support include?

Managed IT support gives you an outsourced IT department for a fixed monthly fee per user. We answer your staff's calls, monitor and patch devices, run security and backups, and advise on what to buy next.

How much does IT support in Farnham cost?

IT support in Farnham starts at £49.95 per user per month, ex VAT, minimum five users. That covers unlimited phone and remote support, monitoring, a client portal and a named account manager. We quote after a free IT health check.

Can an engineer come to our office in Farnham?

Yes. We fix most issues remotely and book a field engineer for installs, network faults and office moves anywhere in Farnham and the GU9 and GU10 villages. Our Fleet head office is under 6 miles away, and we can also meet you at your office.

Which areas around Farnham do you cover?

Our IT support in Farnham covers the town centre, Brightwells Yard, Coxbridge, Farnham Business Park, Badshot Lea, Hale, Wrecclesham, Rowledge, The Bourne, Tilford and Frensham. For Guildford and Godalming, see IT Support Guildford.

Do you work with creative studios and makers?

Yes. Designers, makers and production teams run Macs and large files. We manage the devices, set up shared storage and back up the work.

Can you help us pass a client's security questionnaire or get Cyber Essentials?

Yes. We find the gaps, fix them and prepare you for Cyber Essentials or Cyber Essentials Plus. Packages start at £420 plus VAT.

Does Microsoft back up our Microsoft 365 data?

Not in the way most firms assume. Under Microsoft's shared responsibility model, Microsoft runs the platform, but your email and files remain yours to protect. A deleted folder or a ransomware attack can take your work with it. We back up Microsoft 365 email, OneDrive and SharePoint separately and test that the restores work.

Can you take over from our current IT provider?

Yes. We audit your setup, collect admin access from your current provider and switch you over. Most firms finish onboarding in one to two weeks.

What are your support hours?

Our helpdesk is open Monday to Friday, 8am to 5pm. We monitor your devices and backups, and every warning goes to our engineers.

What size businesses do you support?

Teams of 5 to 250 users, from a five-person studio in Wrecclesham to a 150-person firm at Farnham Business Park.

Serving Farnham from our Fleet head office

Head office: Centaur House, Ancells Business Park, Fleet GU51 2UJ
0333 370 7000
Trusted UK IT team

Let's start a conversation

Tell us what you need, from a first health check to a full switch of provider. One UK team has looked after growing businesses since 2012.

0333 370 7000

Mon-Fri 8am-5pm

[email protected]

Response within 1 business day, guaranteed

United Kingdom

UK-based team, since 2012

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