We take that role. Our helpdesk fixes most problems remotely, and a field engineer comes to your office when a job needs hands: a new starter's laptop, a failed switch on Tooley Street, a move to a bigger floor at London Bridge. You get one number and a named account manager.
Business counts: ONS UK Business Counts 2026 (enterprises), London Borough of Southwark (via Nomis).
IT support Southwark: offices around London Bridge and Tooley Street
01

Audit

We review your devices, accounts, licences and security, and send a written report of the gaps.

Discovery & scoping
02

Plan

We agree a switchover date and collect admin access from your current provider.

Discovery & scoping
03

Onboard

We install monitoring and move your support line. Most firms finish in one to two weeks.

Discovery & scoping
04

Support

Your team calls one number from day one, and we fix the audit's gaps in order of risk.

Discovery & scoping

What does managed IT support include?

Managed IT support gives you an outsourced IT department for a fixed monthly fee per user. We answer your staff's calls, monitor and patch devices, run security and backups, and advise on what to buy next.

How much does IT support in Southwark cost?

IT support in Southwark starts at £49.95 per user per month, ex VAT, minimum five users. That covers unlimited phone and remote support, monitoring, a client portal and a named account manager. We quote after a free IT health check.

Can an engineer come to our office in Southwark?

Yes. We fix most issues remotely and book a field engineer for installs, network faults and office moves anywhere in North Southwark. We can also meet you locally, at your office or a nearby workspace.

Which areas around Southwark do you cover?

Our IT support in Southwark covers London Bridge, More London, Bankside, Borough, Bermondsey and Shad Thames. For Waterloo and the South Bank, see IT Support Waterloo. For Peckham, Camberwell and Dulwich, see IT Support South London.

Do you work with law firms, insurers and consultancies?

Yes. Firms around London Bridge handle client data and get long security questionnaires from their clients. We set up the controls, and the evidence, those questionnaires ask for.

Can you help us pass a client's security questionnaire or get Cyber Essentials?

Yes. We find the gaps, fix them and prepare you for Cyber Essentials or Cyber Essentials Plus. Packages start at £420 plus VAT.

What can Southwark businesses learn from the 2024 Synnovis attack?

In June 2024, ransomware hit Synnovis, the pathology supplier to Guy's and St Thomas' and King's College Hospital. The hospitals postponed more than 10,000 outpatient appointments and 1,700 planned procedures. The attack hit a supplier, not the hospitals, and only 22% of small UK businesses review their suppliers' cyber risks. We help you check yours.

Can you take over from our current IT provider?

Yes. We audit your setup, collect admin access from your current provider and switch you over. Most firms finish onboarding in one to two weeks.

Do you offer 24/7 IT support?

Our helpdesk is open Monday to Friday, 8am to 5pm. Managed clients get 24/7 cover for urgent issues, and monitoring runs around the clock.

What size businesses do you support?

Teams of 5 to 250 users, from a five-person studio on Bermondsey Street to a multi-floor office at London Bridge.

Serving Southwark from our London office

London office: 8 Duncannon Street, London WC2N 4JF
0333 370 7000
Trusted UK IT Team

Let's start a conversation

Tell us what you need, from a first health check to a full switch of provider. One UK team has looked after growing businesses since 2012.

0333 370 7000

Mon-Fri 8am-5pm · 24/7 for managed clients

[email protected]

Response within 1 business day, guaranteed

United Kingdom

UK-based team, since 2012

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