Union Yard and the Wellington Centre
Union Yard opened in 2025 with new shops, homes and Makers' Yard units next to the Wellington Centre. New occupiers need internet, Wi-Fi and card machines from day one. We get you running before opening day.
Intouch Tech provides IT support in Aldershot, from Union Yard and the town centre to Wellesley, North Town and Ash. Our team works from our Fleet head office, about four miles away, and we can meet you locally in Aldershot.
IT support for Aldershot's small firms and garrison suppliers
Rushmoor, which covers Aldershot and Farnborough, has 3,395 businesses, and 96% employ fewer than 50 people. Builders and trades firms make up the largest group, followed by professional firms and IT firms. Few have an IT manager, so the owner fixes the laptop between jobs.
We take that role. Our helpdesk fixes most problems remotely, and a field engineer comes to you when a job needs hands: card machines for a new unit at Union Yard, a laptop for a new site manager, a move into an office on Grosvenor Road. You get one number and a named account manager.
Business counts: ONS UK Business Counts 2026 (enterprises), Rushmoor (via Nomis). Rushmoor figures cover Aldershot and Farnborough together.
GU11 and GU12
Where we work in Aldershot
Garrison suppliers
Firms that cater, clean, maintain and supply the garrison, home to the Army's Standing Joint Command, work under strict client security rules. We set up the controls and evidence those contracts ask for.
Wellesley and North Town
Builders and trades firms, Rushmoor's largest business group, are busy at Wellesley and across GU11. We manage phones and laptops on site and keep invoices safe from email fraud.
Union Street and Grosvenor Road
Shops, restaurants and services in the town centre serve the largest Nepali-speaking community in England and Wales. We keep card machines off the customer Wi-Fi and the tills patched.
Ash, Ash Vale and Tongham
Across the Blackwater in Surrey, consultants and small offices work from homes and business units. We secure home Wi-Fi and laptops and back up the files.
What you get with Intouch Tech
Our IT support in Aldershot costs one fixed monthly fee per user. Your staff call one number, then get back to work.
Unlimited helpdesk
Phone and remote support for every user. No ticket limits.
Monitoring and patching
We watch every device and install security updates for you.
Cyber security
EDR, email filtering and dark web monitoring.
Backup and restore
Tested backups of Microsoft 365 and Google Workspace.
On-site and networks
Office moves, Wi-Fi, cabling and leased lines across Aldershot, Ash and Tongham.
Microsoft 365
Set-up, licences, Teams, SharePoint and OneDrive.
No obligation, no downtime
Get a free IT health checkfor your Aldershot office.
Work we have done for UK organisations
Cyber securityLinthouse Housing Association
Moving from manual checks to always-on security
Intouch Tech helped Linthouse replace largely manual security checks with automated testing and additional email protection, giving its ICT team greater visibility of vulnerabilities, clearer priorities and measurable progress over time.
197Malicious emails quarantined in 30 days
Penetration testingFashion retailer
Making penetration testing part of an ongoing security strategy
Intouch Tech introduced regular penetration testing, helping the internal IT team identify weaknesses, prioritise remediation and build repeated security testing into its wider cyber security strategy.
3Vulnerability types uncovered
Cloud telephony
VoIP platformAristone
Local Luton numbers and unlimited support under one licence
"Intouch Communications quickly set up Aristone on our scalable Hosted Communicator VoIP platform, providing local Luton numbers, call recording, remote apps and unlimited support under one simple license."
1Simple licence, unlimited support
Response times
What happens when you report a problem
From the first call to an engineer at your desk, this is how IT support for Aldershot clients runs. Select a step to see what happens.
01 / 05
Call or email us
One number, 0333 370 7000. Monday to Friday, 8am to 5pm.
Moving your IT support to us
Most businesses that ask us about IT support in Aldershot already have a provider, or a contact who helps out. We run the handover, so you don't chase anyone for passwords.
01
Audit
We review your devices, accounts, licences and security, and send a written report of the gaps.
02
Plan
We agree a switchover date and collect admin access from your current provider.
03
Onboard
We install monitoring and move your support line. Most firms finish in one to two weeks.
04
Support
Your team calls one number from day one, and we fix the audit's gaps in order of risk.
FAQ
IT support questions from Aldershot businesses
Updated October 2026
What does managed IT support include?
Managed IT support gives you an outsourced IT department for a fixed monthly fee per user. We answer your staff's calls, monitor and patch devices, run security and backups, and advise on what to buy next.
How much does IT support in Aldershot cost?
IT support in Aldershot starts at £49.95 per user per month, ex VAT, minimum five users. That covers unlimited phone and remote support, monitoring, a client portal and a named account manager. We quote after a free IT health check.
Can an engineer come to our office in Aldershot?
Yes. We fix most issues remotely and book a field engineer for installs, network faults and office moves anywhere in Aldershot, Ash and Tongham. Our Fleet head office is about four miles away, and we can also meet you at your office.
Which areas around Aldershot do you cover?
Our IT support in Aldershot covers the town centre, Union Yard, Wellesley, North Town and the garrison area, plus Ash, Ash Vale and Tongham across the Blackwater. For Farnborough, Fleet and Camberley, see IT Support Farnborough, IT Support Fleet and IT Support Camberley.
Do you work with firms that supply the garrison?
Yes. Contractors that cater, clean, maintain or supply the garrison work under strict client security rules. We set up device management, access controls and the evidence those contracts ask for, and prepare you for Cyber Essentials.
Can you help us pass a client's security questionnaire or get Cyber Essentials?
Yes. We find the gaps, fix them and prepare you for Cyber Essentials or Cyber Essentials Plus. Packages start at £420 plus VAT.
Who protects our payroll data if our provider is breached?
You still answer for it. In May 2024 the Ministry of Defence confirmed that a contractor-run Armed Forces payroll system had been accessed, exposing names and bank details. Many Aldershot firms hand payroll and HR data to a bureau, an accountant or cloud software. We check who holds your staff data, how they protect it and how fast they'd tell you about a breach.
Can you take over from our current IT provider?
Yes. We audit your setup, collect admin access from your current provider and switch you over. Most firms finish onboarding in one to two weeks.
What are your support hours?
Our helpdesk is open Monday to Friday, 8am to 5pm. We monitor your devices and backups, and every warning goes to our engineers.
What size businesses do you support?
Teams of 5 to 250 users, from a five-person trades firm in North Town to a garrison contractor with 200 staff.
Serving Aldershot from our Fleet head office
Head office: Centaur House, Ancells Business Park, Fleet GU51 2UJ
0333 370 7000
[email protected]
Distance to Aldershot: about 4 miles
Nearest rail: Fleet station, under a mile away
Local meetings: At your office or a workspace near you in Aldershot
Trusted UK IT team
Let's start a conversation
Tell us what you need, from a first health check to a full switch of provider. One UK team has looked after growing businesses since 2012.
0333 370 7000
Mon-Fri 8am-5pm
[email protected]
Response within 1 business day, guaranteed
United Kingdom
UK-based team, since 2012
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