Kingston upon Thames has 8,380 businesses, and 98% employ fewer than 50 people. Professional firms, builders and tech and media firms are the three largest groups, and nine in ten firms employ fewer than ten people. That usually leaves the owner running IT.
Royal Borough of Kingston upon Thames
Shops, restaurants and offices around the Bentall Centre, the Market Place and the riverside, in the Kingston First business district, run tills, card machines and small office networks. We keep payment kit off the customer Wi-Fi and the office devices patched.
Firms that take Kingston University placement students add and remove people every few months. We set up accounts and laptops on day one and close them on the last day.
Professional firms near Surbiton station split the week between home, the office and central London. We secure laptops and remote access, so work stays safe on any connection.
Restaurants, grocers and trading firms on the High Street, home to Europe's largest Korean community, run tills, booking systems and small offices. We keep devices patched and email secure.
Builders, workshops and trade counters on the estates by the A3 run shared PCs and work from vans. We manage phones and laptops on site and replace shared logins.
Our IT support in Kingston costs one fixed monthly fee per user. Your staff call one number, then get back to work.
Phone and remote support for every user. No ticket limits.
We watch every device and install security updates for you.
EDR, email filtering and dark web monitoring.
Tested backups of Microsoft 365 and Google Workspace.
Office moves, Wi-Fi, cabling and leased lines across Kingston upon Thames.
Set-up, licences, Teams, SharePoint and OneDrive.
No obligation, no downtime
Cyber securityLinthouse Housing Association
Intouch Tech helped Linthouse replace largely manual security checks with automated testing and additional email protection, giving its ICT team greater visibility of vulnerabilities, clearer priorities and measurable progress over time.
Penetration testingFashion retailer
Intouch Tech introduced regular penetration testing, helping the internal IT team identify weaknesses, prioritise remediation and build repeated security testing into its wider cyber security strategy.
Cloud telephony
VoIP platformAristone
"Intouch Communications quickly set up Aristone on our scalable Hosted Communicator VoIP platform, providing local Luton numbers, call recording, remote apps and unlimited support under one simple license."
Response times
From the first call to an engineer at your desk, this is how IT support for Kingston clients runs. Select a step to see what happens.
One number, 0333 370 7000. Monday to Friday, 8am to 5pm.
Most businesses that ask us about IT support in Kingston already have a provider. We run the handover, so you don't chase your old supplier for passwords.
We review your devices, accounts, licences and security, and send a written report of the gaps.
We agree a switchover date and collect admin access from your current provider.
We install monitoring and move your support line. Most firms finish in one to two weeks.
Your team calls one number from day one, and we fix the audit's gaps in order of risk.
FAQ
Updated October 2026
Managed IT support gives you an outsourced IT department for a fixed monthly fee per user. We answer your staff's calls, monitor and patch devices, run security and backups, and advise on what to buy next.
IT support in Kingston starts at £49.95 per user per month, ex VAT, minimum five users. That covers unlimited phone and remote support, monitoring, a client portal and a named account manager. We quote after a free IT health check.
Yes. We fix most issues remotely and book a field engineer for installs, network faults and office moves anywhere in Kingston upon Thames. Our London office is about 10 miles away, and we can also meet you at your office.
Our IT support in Kingston covers the town centre, Norbiton, Kingston Hill, Coombe, Surbiton, Berrylands, Tolworth, New Malden, Old Malden, Hook and Chessington. For Twickenham and Teddington, see IT Support Twickenham.
Yes. They are among Kingston's largest business groups, and their clients expect strong security. We set up device management, access controls and the evidence client checks ask for.
Yes. We find the gaps, fix them and prepare you for Cyber Essentials or Cyber Essentials Plus. Packages start at £420 plus VAT.
Yes, unless your domain is set up to stop it. Kingston Council's community risk register lists cyber attacks as a local risk and tells residents and community groups to check the sender's email address. Your customers can't spot a fake if it comes from your real domain. We set up SPF, DKIM and DMARC, the email checks the NCSC recommends, so other mail servers reject emails that fake your address.
Yes. We audit your setup, collect admin access from your current provider and switch you over. Most firms finish onboarding in one to two weeks.
Our helpdesk is open Monday to Friday, 8am to 5pm. We monitor your devices and backups, and every warning goes to our engineers.
Teams of 5 to 250 users, from a five-person studio in Surbiton to a 200-person firm in the town centre.
Mon-Fri 8am-5pm
Response within 1 business day, guaranteed
UK-based team, since 2012
