Software and tech firms
Feefo, the customer reviews platform, is based at Heath Farm, and the area has 65 software and IT firms in all. They need secure remote access for developers and backups of their code and customer data.
Consultancies, software firms, schools and shops in and around Petersfield hand their day-to-day managed IT to Intouch Tech, with cyber security offered as its own service. You pay for our IT support in Petersfield per user each month, and the engineers work 21 miles north in Fleet.
IT support for a South Downs market town
Petersfield and the parishes around it hold 1,185 businesses, and almost 90% have fewer than 10 staff. Consultancies are the largest group, followed by builders and trades, shops, IT firms, and 65 farms and rural estates.
The wider district has an experienced workforce: in East Hampshire, 17.7% of working residents hold manager or director roles, compared with 12.9% nationally. Most of our support is remote, and engineers come down the A3 from Fleet when a visit is planned.
Business counts: ONS UK Business Counts via Nomis, 2026 (East Hampshire 011 and 012). Occupations: Census 2021 (ONS TS063).
GU31 and GU32
From The Square to the South Downs
The Square and the town centre
The Square hosts a farmers' market on the first Sunday of each month, and independent shops, cafes and estate agents fill the streets around it. Each needs reliable card readers and online bookings, and a guest Wi-Fi network customers can use without reaching the shop's own devices.
Schools and education
Churcher's College on Ramshill and Bedales School in nearby Steep are both based here, alongside around 30 other education businesses. Schools and tutoring firms need web filtering, managed staff laptops and dependable backups of admin systems.
Builders, makers and the trades
Construction accounts for 140 of the area's businesses, and Whitman Laboratories is based in the town. Workshops, production sites and site teams need devices that are easy to replace and accounts mailboxes protected against invoice fraud.
Market town of the South Downs
The South Downs National Park Authority counts Petersfield among the park's three main market towns, with Lewes and Midhurst. Offices and practices in Sheet, Steep, Liss and the villages often rely on rural broadband, so we plan connections with a backup line.
Managed IT per user, cyber security on request
Intouch Tech charges a single per-user price each month for IT support in Petersfield: helpdesk, Microsoft 365, monitoring and backups. Cyber security is billed on its own, by device.
Helpdesk staffed by engineers
Your team calls or emails our helpdesk and reaches an engineer, weekdays between 8am and 5pm.
Monitoring and patching
Monitoring covers every laptop, server and backup, and operating system updates are rolled out for you.
Backups off the premises
Microsoft 365, shared drives and business systems copied to a second site and test-restored.
Microsoft 365 administration
Accounts for new starters and leavers, licences, Teams and SharePoint kept in order.
Connections for rural offices
Broadband, a backup line, Wi-Fi and a firewall for each office, in town or out in the villages.
Cyber security, priced per device
Endpoint security, phishing filters and Cyber Essentials preparation, charged from £9.95 per device.
Work we have done for UK organisations
Cyber securityLinthouse Housing Association
Moving from manual checks to always-on security
Intouch Tech helped Linthouse replace largely manual security checks with automated testing and additional email protection, giving its ICT team greater visibility of vulnerabilities, clearer priorities and measurable progress over time.
197Malicious emails quarantined in 30 days
Penetration testingFashion retailer
Making penetration testing part of an ongoing security strategy
Intouch Tech introduced regular penetration testing, helping the internal IT team identify weaknesses, prioritise remediation and build repeated security testing into its wider cyber security strategy.
3Vulnerability types uncovered
Cloud telephony
VoIP platformAristone
Local Luton numbers and unlimited support under one licence
"Intouch Communications quickly set up Aristone on our scalable Hosted Communicator VoIP platform, providing local Luton numbers, call recording, remote apps and unlimited support under one simple license."
1Simple licence, unlimited support
How we support you
How a Petersfield request gets sorted
Requests from Petersfield follow five stages. Open one to see how it works.
01 / 05
Get in touch
The helpdesk is on 0333 370 7000 and email, weekdays from 8am until 5pm.
Switching to Intouch Tech
A careful handover keeps your team working. We fix the timing together and gather passwords, licences and records from your outgoing provider.
01
Review
We map your users, kit, licences and systems, and flag the risks we find.
02
Book the date
We pick a changeover day with you and write to your current supplier for access.
03
Handover
The helpdesk and monitoring go live, with a named account manager, normally inside two weeks.
04
Tidy up
The risks we flagged get fixed, most serious first.
FAQ
Petersfield IT questions
Updated November 2026
Are your engineers near Petersfield?
The engineering team is based in Fleet, about 21 miles north of Petersfield as the crow flies. Most requests are fixed remotely, and visits for hardware, cabling or moves are booked ahead.
How is managed IT priced in Petersfield?
Managed IT is £49.95 monthly for every person on the plan. Cyber security is an extra, charged by device from £9.95. Your price is confirmed once we've done a free IT health check.
Does managed IT include cyber security?
No. Our managed IT plan pays for support calls, system monitoring, patching, backups and Microsoft 365 administration. Cyber security sits on top as its own service, with device protection, phishing filters, incident response and Cyber Essentials work charged per device.
Can you get us through Cyber Essentials?
Yes. It's handled by our cyber security team: we test your setup against the five technical controls, fix what fails and arrange the Cyber Essentials assessment, moving on to Cyber Essentials Plus if a contract asks for it.
Do you support software and tech companies?
Yes. We secure developer laptops and remote access, back up code and customer data, and keep admin accounts under tight control.
Do you work with schools?
Yes. We manage staff devices and Microsoft 365, set up web filtering and keep backups of admin and coursework systems.
Can you help an office in a village with poor broadband?
Yes. We review the line, add a second connection where it helps, and set up Wi-Fi and phones so the office keeps working if one link drops.
How quickly can you take over our IT?
Normally inside two weeks. Once we've reviewed your systems and agreed a changeover date, we get access released by your current supplier and take responsibility without disrupting staff.
Which areas around Petersfield do you cover?
Petersfield town, Sheet, Steep, Froxfield, Buriton, Liss, Liphook and East Meon, plus the rest of East Hampshire. For the wider county, see IT Support Hampshire.
How we cover Petersfield
Head office: Centaur House, Ancells Business Park, Fleet, Hampshire, GU51 2UJ
0333 370 7000
[email protected]
Support team: Fleet head office, Hampshire
Distance to Petersfield: about 21 miles as the crow flies
On-site visits: planned across Petersfield and the villages
Remote support: most issues fixed without a visit
Trusted UK IT team
Ask us about IT in Petersfield
Share your team size, your premises and the IT problems that keep recurring, and we'll arrange a no-charge review of your systems and put what we find on paper.
0333 370 7000
Mon-Fri 8am-5pm
[email protected]
Response within 1 business day, guaranteed
United Kingdom
UK-based team, since 2012
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