London has 552,505 businesses, and 98% employ fewer than 50 people. Professional, scientific and technical firms make up a fifth of them. Most have no IT department, so a partner or office manager ends up running IT.
Across London
The City and Westminster hold 80,785 businesses between them: finance and insurance in the Square Mile, law firms in Holborn, private wealth in Mayfair and creative agencies in Soho. Our office sits by Trafalgar Square, a short walk or Tube ride from all of them.
Professional firms, builders and property businesses from Finchley and Golders Green to Wood Green and Tottenham. Camden, Islington and Hackney have their own pages.
Fintechs at Canary Wharf, health firms in Whitechapel and new offices at Stratford and the Royal Docks.
Offices and studios from Southwark, Waterloo and Brixton out to Croydon and beyond.
Head offices at Chiswick Park, warehouses in Park Royal and firms along the Heathrow corridor. Kensington, Chelsea, Fulham and Hammersmith have their own pages.
Our IT support in London costs one fixed monthly fee per user. Your staff call one number, then get back to work.
Phone and remote support for every user. No ticket limits.
We watch every device and install security updates for you.
EDR, email filtering and dark web monitoring.
Tested backups of Microsoft 365 and Google Workspace.
Office moves, Wi-Fi, cabling and leased lines across London.
Set-up, licences, Teams, SharePoint and OneDrive.
No obligation, no downtime
Cyber securityLinthouse Housing Association
Intouch Tech helped Linthouse replace largely manual security checks with automated testing and additional email protection, giving its ICT team greater visibility of vulnerabilities, clearer priorities and measurable progress over time.
Penetration testingFashion retailer
Intouch Tech introduced regular penetration testing, helping the internal IT team identify weaknesses, prioritise remediation and build repeated security testing into its wider cyber security strategy.
Cloud telephony
VoIP platformAristone
"Intouch Communications quickly set up Aristone on our scalable Hosted Communicator VoIP platform, providing local Luton numbers, call recording, remote apps and unlimited support under one simple license."
Response times
From the first call to an engineer at your desk, this is how IT support for London clients runs. Select a step to see what happens.
One number, 0333 370 7000. Monday to Friday, 8am to 5pm.
Most businesses that ask us about IT support in London already have a provider. We run the handover, so you don't chase your old supplier for passwords.
We review your devices, accounts, licences and security, and send a written report of the gaps.
We agree a switchover date and collect admin access from your current provider.
We install monitoring, move your support line and draft your incident plan. Most firms finish in one to two weeks.
Your team calls one number from day one, and we fix the audit's gaps in order of risk.
FAQ
Updated October 2026
Managed IT support gives you an outsourced IT department for a fixed monthly fee per user. We answer your staff's calls, monitor and patch devices, run security and backups, and advise on what to buy next.
IT support in London starts at £49.95 per user per month, ex VAT, minimum five users. That covers unlimited phone and remote support, monitoring, a client portal and a named account manager. We quote after a free IT health check.
Yes. We fix most issues remotely and book a field engineer for installs, network faults and office moves anywhere in London. Our office is by Trafalgar Square, and we can also meet you at yours.
Our IT support in London covers all of Greater London, from the City and the West End to the outer boroughs. For local detail, see our North, East, South and West London pages.
Yes. Law firms in Holborn, finance firms in the City and Mayfair and creative agencies in Soho all face client security checks. We set up the controls and evidence they ask for, and handle the large files creative teams work with.
Yes. We find the gaps, fix them and prepare you for Cyber Essentials or Cyber Essentials Plus. Packages start at £420 plus VAT.
Follow a plan you've already practised. When ransomware hit the British Library in October 2023, attackers had been inside for at least three days, and some services took months to return. Only 25% of UK businesses have a formal incident response plan, and the government's Cyber Governance Code asks boards to rehearse theirs at least once a year. We write your plan with you, run a practice exercise and stay on call when it matters.
Yes. We audit your setup, collect admin access from your current provider and switch you over. Most firms finish onboarding in one to two weeks.
Our helpdesk is open Monday to Friday, 8am to 5pm. We monitor your devices and backups, and every warning goes to our engineers.
Teams of 5 to 250 users, from a five-person agency in Soho to a 250-person firm in the City.
Mon-Fri 8am-5pm
Response within 1 business day, guaranteed
UK-based team, since 2012
