Why Businesses Switch To Hosted VoIP
What is Hosted VoIP?
VoIP means voice over the internet. Your calls use your broadband instead of traditional phone lines. Hosted means the phone system (the PBX) lives in the cloud and is looked after by us. You get a full business phone system without any kit in your office.
No on-site PBX
The switchboard and call routing run in our data centre. No cabinet, no servers, no upgrades to manage on your side.
Works on any device
Use desk phones (IP phones), softphones on your PC or Mac, and mobile apps. Same number, same features, wherever you are.
One provider, one bill
We supply the system, the lines, and the support. One monthly cost, no surprises. Scale up or down as your team grows.
Who is Hosted VoIP for?
Small and growing teams. You need a proper business phone system without the cost of a big PBX. Hosted VoIP gives you professional features from day one. Add or remove extensions as your team changes.
Offices with remote or hybrid staff. Some people are in the office, some at home or on the road. Everyone gets the same system, same number, and same features. Calls follow the person, not the desk.
Businesses that want one supplier. You want one company for the phone system, lines, and support. No juggling telecoms and IT. We look after the platform so you get one point of contact and one bill.
Companies moving or expanding. You're relocating, opening another site, or scaling up. Hosted VoIP doesn't depend on your building. New numbers and extensions can be live in days, not weeks.
What You Get With Hosted VoIP
Web Portal and Presence
See who's on a call, who's available, and who's on DND. Manage extensions, call groups, and forwarding from your browser. No need to call support for everyday changes.
HVS Toolbar and Softphone
Make and receive calls from your PC or Mac with the HVS toolbar or softphone. One click to dial, transfer, or check voicemail. Ideal for homeworkers and hot-desk setups.
HD Voice And Reliable Calls
Polycom and Yealink HD handsets plus quality internet connectivity give you clear, reliable calls. We monitor the platform so you get consistent performance.
Voicemail, Hunt Groups, and Call Routing
Voicemail to email, ring groups, time-based routing, and more. Set up the behaviour that fits your team so callers reach the right person quickly.
How To Get Hosted VoIP
VoIP handsets and devices
We offer a choice of Polycom and Yealink HD IP phones to suit different desk needs, from single-line to multi-line and conference. All work with our hosted platform. You can also use the HVS softphone and mobile app with no desk phone at all.
Why Choose Intouch Tech For Hosted VoIP?
We're a 3CX partner. We sell, install, and support 3CX every day. You get the product and the backup.
No hard sell. We'll recommend what fits your size and budget. If 3CX isn't right, we'll say so.
UK-based. Support and billing in the UK. You talk to people who know your setup.
Clear pricing. You see the cost of licences and any add-ons before you commit. No hidden fees.
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