Old System Holding You Back
Your current phone system is hard to change, expensive to upgrade, or tied to the office. Hosted VoIP grows with you and works from anywhere.
Why Businesses Switch To Hosted VoIP
Power BI connects seamlessly to the wider Microsoft ecosystem and beyond — SharePoint, Microsoft Teams, Power Apps, Power Automate, Dynamics 365, Salesforce, ServiceNow, Azure DevOps, Google Analytics, Snowflake and SQL — then automates reporting so your team always has up-to-date information.
Missing Calls & Poor Mobility
Remote staff can't use the same number, costing you calls and professionalism. A hosted system gives everyone the same business number on any device.
High Cost & Hidden Charges
Legacy systems need maintenance, line rental, and expensive add-ons. Hosted VoIP is a predictable monthly cost with calls, features, and support included.
No Visibility or Control
Can't see who's on a call or change settings without an engineer. With Hosted VoIP you manage extensions, hunt groups, and call routing yourself.
What is Hosted VoIP?
VoIP means voice over the internet. Your calls use your broadband instead of traditional phone lines. Hosted means the phone system (the PBX) lives in the cloud and is looked after by us. You get a full business phone system without any kit in your office.
No On-Site PBX
The switchboard and call routing run in our data centre. No cabinet, no servers, no upgrades to manage on your side.
Works on Any Device
Use desk phones (IP phones), softphones on your PC or Mac, and mobile apps. Same number, same features, wherever you are.
One Provider, One Bill
We supply the system, the lines, and the support. One monthly cost, no surprises. Scale up or down as your team grows.
Who is Hosted VoIP for?
01
Small and Growing Teams
You need a proper business phone system without the cost of a big PBX. Hosted VoIP gives you professional features from day one. Add or remove extensions as your team changes.
02
Offices with Remote or Hybrid Staff
Some people are in the office, some at home or on the road. Everyone gets the same system, same number, and same features. Calls follow the person, not the desk.
03
Businesses That Want One Supplier
You want one company for the phone system, lines, and support. No juggling telecoms and IT. We look after the platform so you get one point of contact and one bill.
04
Companies Moving or Expanding
You're relocating, opening another site, or scaling up. Hosted VoIP doesn't depend on your building. New numbers and extensions can be live in days, not weeks.
What You Get With Hosted VoIP
Web Portal and Presence
See who's on a call, who's available, and who's on DND. Manage extensions, call groups, and forwarding from your browser. No need to call support for everyday changes.
HVS Toolbar and Softphone
Make and receive calls from your PC or Mac with the HVS toolbar or softphone. One click to dial, transfer, or check voicemail. Ideal for homeworkers and hot-desk setups.
HD Voice and Reliable Calls
Polycom and Yealink HD handsets plus quality internet connectivity give you clear, reliable calls. We monitor the platform so you get consistent performance.
Voicemail, Hunt Groups & Call Routing
Voicemail to email, ring groups, time-based routing, and more. Set up the behaviour that fits your team so callers reach the right person quickly.
How To Get Hosted VoIP
01
Tell us what you need
Share your team size, locations, and must-have features (e.g. hunt groups, recording, mobile app). We'll recommend a setup and number of extensions.
02
We design your system
We configure your numbers, extensions, and call routing. You choose handsets if you need them. Most systems can be ready within a few days.
03
Go live and train
We get your phones and accounts live and show your team how to use the portal, toolbar, and apps. Ongoing support is included.
04
Manage as you grow
Add extensions, change routing, or update settings in the portal. Scale up when you need to, without big upfront cost.
VoIP handsets and devices
We offer a choice of Polycom and Yealink HD IP phones to suit different desk needs, from single-line to multi-line and conference. All work with our hosted platform. You can also use the HVS softphone and mobile app with no desk phone at all.
Why us
Why choose us for HOSTED VOIP?
We're a 3CX Partner
We sell, install, and support 3CX every day. You get the product and the backup.
No Hard Sell
We'll recommend what fits your size and budget. If 3CX isn't right, we'll say so.
UK-Based
Support and billing in the UK. You talk to people who know your setup.
Clear Pricing
You see the cost of licences and any add-ons before you commit. No hidden fees.
Fast, Reliable Setup
Most installs are completed within days. We handle number porting, configuration, and training so your team is up and running quickly.
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FAQ
HOSTED VOIP SYSTEMS questions
What is the difference between VoIP and Hosted VoIP?
VoIP means your calls travel over the internet instead of old phone lines. Hosted VoIP goes a step further: the phone system itself, the PBX, lives in the cloud and we run it for you. There's no PBX box sitting in your office. We host and maintain it, and you use it through desk phones, softphones or apps.
Do I need special phones for Hosted VoIP?
You need IP phones, or a softphone app, that work with our platform. We supply Polycom and Yealink HD handsets. You can also run the HVS softphone on your PC or Mac and the app on your mobile, so a desk phone is optional.
Will it work with my existing broadband?
Yes. Hosted VoIP runs over your internet connection, and a stable broadband line gives you the best call quality. Not sure yours is up to it? We'll check your setup and tell you whether you need a dedicated line or an upgrade.
Can I keep my current business number?
Usually, yes. We port your existing geographic or non-geographic number across to our Hosted VoIP platform so you keep the same one. We confirm this when we quote.
How quickly can we go live?
Usually within a few days. Once your setup is agreed, we configure the system, get your numbers and extensions in place and arrange handsets if you need them. We train your team on the portal and apps at go-live.
What if we need more extensions or want to change something later?
You add or remove extensions and change call routing, hunt groups and forwarding yourself in the HVS web portal. For bigger changes, we're on hand. There are no long tie-ins, so you scale up or adjust as your business shifts.
Is call recording available?
Yes. We can build call recording into your Hosted VoIP setup, and we'll talk you through the options and any compliance points when we design your system.
What support do we get?
You get UK-based support for the platform, handsets and connectivity as part of your service. You handle day-to-day settings in the portal, and we step in for anything that needs us.
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UK-based team, since 2012
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