Senior Business Development Manager

Intouch Tech is a fast-growing Managed Service Provider and Cyber Security provider, delivering IT, cyber security, AI governance and connectivity solutions to more than 600 organisations across the UK.

We are now hiring an experienced Senior Business Development Manager to drive new business growth across our AI governance, cyber security, managed IT and connectivity services.

This is a senior, high-performance sales role for someone with proven experience in cyber security sales within an MSP or MSSP environment. You must be confident generating your own pipeline, cold calling decision makers and closing new business.

This is not a graduate or entry-level role. We are looking for a commercially driven salesperson who can create opportunities, manage a full sales cycle and deliver revenue.

We Move With the Market

The strongest technology sellers are the ones who spot where the conversation is moving and get there first. That is how we run this business.

We built our reputation in managed IT, then expanded hard into cyber security as the threat landscape changed. The current growth area is AI governance. UK organisations are adopting AI tools far faster than they can control them, and boards are now asking questions their IT teams cannot answer — what tools are staff actually using, what data is going into them, and where does the liability sit.

The majority of our current pipeline sits in AI governance, and it is where you will spend most of your selling time. For an experienced cyber seller it is a natural extension of conversations you are already having: risk, visibility, policy, compliance. What makes it different is that the category is new, the incumbents are few, and it opens doors into accounts that would otherwise tell you they are already covered.

You will continue to sell the full portfolio — cyber security, managed IT and connectivity — and when the market moves again, we will move with it. We need someone who sees that as an advantage rather than a nuisance.

The Role

Your focus will be to generate, manage and close new business opportunities across our AI governance, cyber security, IT and connectivity solutions, using AI governance as the primary route into new accounts.

You will be responsible for identifying target accounts, engaging senior decision makers, booking meetings, running discovery calls, presenting solutions and closing new business.

You will work closely with the leadership team but will be expected to operate with independence, discipline and accountability.

Key Responsibilities

• Cold calling and outbound prospecting into target markets
• Generating new business opportunities across AI governance, cyber security, MSP and MSSP services
• Leading commercial conversations with senior stakeholders on AI adoption, risk and governance
• Building and managing your own sales pipeline
• Booking meetings with business owners, IT leaders and senior decision makers
• Running discovery calls and sales meetings
• Presenting Intouch Tech's AI governance, cyber security, IT support and connectivity solutions
• Managing the full sales cycle from prospecting through to close
• Following up marketing leads and inbound enquiries
• Using LinkedIn, email and phone outreach to create opportunities
• Attending networking and industry events where appropriate
• Managing activity, pipeline and opportunities within HubSpot CRM
• Working with technical teams to shape solutions and proposals
• Feeding market insight back into our proposition as the category develops
• Achieving agreed revenue, meeting and activity targets

What Success Looks Like

We operate with clear expectations and measurable performance.

In this role, success means consistently generating new opportunities, building a qualified pipeline and converting prospects into paying customers.

You will be expected to:

• Generate consistent qualified meetings through outbound activity
• Maintain strong cold calling and prospecting activity
• Build and manage a healthy pipeline
• Progress opportunities through the full sales cycle
• Close new business across AI governance, cyber security, MSP and MSSP services
• Get up to speed quickly on a new proposition and sell it credibly
• Contribute directly to company revenue growth

Your success directly drives your earnings.

Who We're Looking For

We are looking for an experienced BDM or senior sales professional with a strong background in technology sales.

You must have:

• Proven B2B sales experience
• Cyber security sales experience
• Experience working within or selling into an MSP or MSSP environment
• Extensive cold calling and outbound prospecting experience
• A strong track record of generating and closing new business
• Experience managing a full sales cycle
• Strong commercial awareness
• Confidence speaking with senior decision makers
• Excellent communication and relationship-building skills
• Strong organisation and CRM discipline

You are:

• Highly resilient and comfortable with rejection
• Commercially sharp and target driven
• Confident on the phone
• Structured and consistent in your sales approach
• Able to create your own opportunities
• Comfortable working in a performance-led environment
• Motivated by commission and revenue growth
• Accountable for your own activity and results
• Quick to learn new propositions and comfortable selling into an emerging category

Experience Required

This role requires direct experience in cyber security, MSP or MSSP sales.

You should already understand the value of services such as managed IT support, cyber security, endpoint protection, backup, connectivity, compliance, security monitoring or related managed services.

Direct AI governance experience is not required — we will train you on the proposition. What matters is that you can carry a risk and compliance conversation with a senior decision maker and learn a new category fast.

You do not need to be deeply technical, but you must be credible when discussing cyber security, AI risk and managed service challenges with business decision makers.

Salary & Benefits

• Basic salary of £45,000 – £55,000, depending on experience
• Uncapped commission
• Clear commission structure
• Private healthcare
• Support from senior leadership and technical teams
• High-quality AI governance, cyber security, IT and connectivity solutions to sell
• Long-term career opportunity in a growing technology business

Why Join Intouch Tech?

• 600+ UK business customers
• A live, in-demand proposition in one of the fastest-growing categories in UK tech
• A business that adapts with the market rather than defending yesterday's product set
• Fast-growing technology company
• Strong MSP and MSSP proposition
• Established customer base and clear target markets
• Supportive but performance-driven culture
• Opportunity to make a direct impact on company growth
• Uncapped earning potential

Our belief is simple: Input = Output. Those who prospect consistently, follow the process and execute well succeed here.

This Role Is Not For You If

• You dislike cold calling
• You prefer managing existing accounts only
• You do not have cyber security, MSP or MSSP experience
• You only want to sell a product set you already know inside out
• You need heavy supervision to generate pipeline
• You are not comfortable being measured on activity and revenue

This Role Is Perfect For You If

• You are an experienced technology sales professional
• You have sold cyber security, MSP or MSSP services
• You want to get in early on a new category rather than fight for share in a crowded one
• You enjoy cold calling and winning new business
• You want earnings linked directly to performance
• You are confident managing the full sales cycle
• You want to join a growing technology business with real opportunity

Apply now to join Intouch Tech as a Senior Business Development Manager and help drive the next stage of our growth.