Book a Free Integration Demo
The Daily Friction Your Team Shouldn't Have To Deal With
These are the problems recruitment teams tell us about before they connect 3CX to Bullhorn.
Key Features Of The Bullhorn & 3CX Integration
Every feature below works with 3CX: desk phones, 3CX Web Client, and the 3CX mobile app.
Automatic Call Logging
The moment a call arrives, NetSuite opens the matching customer record automatically showing open sales orders, invoice status, support cases, and interaction history. Your team has the full picture before they say a word.
Live Screen Pops On Inbound Calls
The moment a call arrives, Bullhorn opens the caller’s record showing their details, notes, and activity. Your team knows who’s calling and why before they say a word.
Click-To-Call From Any Bullhorn Record
Dial any contact directly from their Bullhorn record with one click. No mis-dials, no copy-pasting just click and the call connects through 3CX.
Caller Identification For Unknown Numbers
When a call comes in from a number not yet in Bullhorn, your team is alerted. A new contact can be created on the fly or the number enriched while still on the call.
Call Recordings Linked To Bullhorn
Recordings are attached to the call log in Bullhorn. Managers can review conversations, resolve disputes, and coach your team all without leaving the CRM.
Task And Follow-up Creation
Create follow-up tasks, reminders, or callback notes in Bullhorn directly from a call so nothing is left to memory and every commitment is tracked.
Missed Call Alerts With Bullhorn Context
When a call is missed, your team gets an alert that includes the caller’s Bullhorn record so they know immediately who it was and whether a quick callback is needed.
Works Across Office And Remote Staff
Whether your team is in the office, at home, or on the move, the integration works the same via 3CX web client and mobile app. Screen pops and call logging follow the user, not the desk.
Built For Every Role In Your Team
From front-line staff to operations: screen pops, call logging, and click-to-call work the same for everyone.
Front-line staff
See contact and client context the moment the phone rings. Click to call from the contact record. Every call logged automatically—no post-call admin.
Team members who make calls
Instantly see whether an inbound call is from an existing contact, a client, or a new enquiry—and what they’re linked to in Bullhorn. Log calls and follow-ups without leaving the CRM.
Team leaders
Every call, client catch-up, and follow-up is logged against the right record. Missed calls are flagged with full Bullhorn context so nothing slips.
Operations & management
See call activity inside Bullhorn. Track who’s being contacted, review recordings when needed, and measure team performance without chasing spreadsheets.
Trusted by UK Businesses Who Take Security Seriously
Government-backed certification | In-house cyber specialists | Fast turnaround
“Before the integration, our team was spending the first few minutes of every call pulling up the right record in Bullhorn. Now the screen pop shows who’s calling before we answer. Call logging is automatic. We’ve easily saved each person half an hour a day—and our contact and activity data in Bullhorn is finally accurate.”
Operations Director, UK business
STATS
HOW WE PERFORMED IN 2025
Based on typical results reported by teams after connecting 3CX to Bullhorn.
Client Satisfaction Score
First Contact Resolution
Average Time to Resolution
Experience
How We Set It Up: From Demo To Go-Live
We handle the full integration. You don't need an in-house developer or IT team.
1. Discovery Call (30 min)
We review your 3CX setup, your Bullhorn modules, and the workflows you want to automate. We confirm compatibility and set a clear timeline.
Integration & Configuration
We connect 3CX to Bullhorn and configure screen pops, call logging fields, click-to-call, contact sync, and any task-creation rules.
Testing Across All Scenarios
We test inbound calls from known contacts, unknown numbers, missed calls, outbound calls, and remote/mobile, verifying every log entry in Bullhorn before sign-off.
Team Training (1 hour)
We walk your team and managers through the new workflow. Most teams are confident within an hour. We provide a quick-reference guide for new starters.
Ongoing Support
Our UK-based team is available after go-live. We monitor 3CX and Bullhorn for updates that could affect the integration and handle them before they become your problem.
What You Need To Get Started
The prerequisites are minimal. We'll confirm everything on the discovery call.
- 3CX phone system (on-premises, cloud, or 3CX StartUP)
- Bullhorn CRM account with API access
- 3CX Web Client or mobile app for click-to-call and screen pops (desk phones also supported)
Not yet on 3CX? We can supply and configure 3CX alongside the Bullhorn integration as a single project.
FAQ
BULLHORN 3CX INTEGRATION questions
Answers to the questions UK businesses ask us most about Bullhorn & 3CX Phone System Integration.
Does Bullhorn support phone system integration?
Yes. We connect Bullhorn to your 3CX phone system through a custom integration, so every call captures against the right record: real-time contact sync, automatic call logging, screen pops and click-to-call, all in Bullhorn.
Which phone systems work with Bullhorn?
We specialise in connecting 3CX to Bullhorn, which recruitment teams of all sizes rely on. On a different phone system? Tell us what you run and we'll look at custom integration options.
Which Bullhorn modules does the integration support?
It works across Bullhorn's core CRM, your contacts and records. Screen pops, call logging and click-to-call run against any record type, so your whole team works the same way.
How long does setup take?
Most Bullhorn and 3CX integrations go live within one business day. We configure and test everything, so there's no need to pull in Bullhorn support or a big IT effort.
Will existing Bullhorn data be affected?
No. The integration only adds new call logs and activity. Your existing Bullhorn records, contacts and history stay exactly as they are.
Does it work for remote and mobile staff?
Yes. As long as your team uses the 3CX web client or mobile app, screen pops and call logging work the same for remote and on-the-go staff. The integration follows the user, not the desk.
What if we change phone systems later?
Your Bullhorn data and call history stay in Bullhorn. If you switch away from 3CX, we can reconnect a new phone system to the same Bullhorn instance so you keep continuity.
Connect 3CX to Bullhorn (Custom)
0333 370 7000
Mon-Fri 8am-5pm · 24/7 for managed clients
[email protected]
Response within 1 business day, guaranteed
United Kingdom
UK-based team, since 2012
