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This article aims to examine this topic thoroughly, exploring both proactive and reactive IT support in detail and presenting all facets of each approach. You may hold certain assumptions, but have you fully weighed the advantages and disadvantages of both?

Cyber threats do not follow a 9-to-5 schedule. Attackers exploit vulnerabilities at any time, often targeting off-hours when defences may be less vigilant.

Pros and Cons Explained, with an Included Case Study How might Microsoft 365 benefit small businesses in 2025? Its complete value hinges...

As we move into 2025, Microsoft SharePoint is set to undergo a transformative evolution

Professional network firewall implementation ensures your business remains protected against external threats and internal security breaches.

We all know about the recent Data Breach of M&S (9.4 million claimed to have been affected) and the Co-Op Cyber-Attack (20 million claimed to be affected)  in May and July of this year; Intouch has recently been tweeting about both. But there have been many more recent and less high-profile attacks you might not have heard of or remember.

In June 2025, Microsoft introduced a range of transformative updates and enhancements across its key business offerings, including Microsoft 365, Dynamics 365, Azure, and the Power Platform.

Technology is at the heart of nearly everything your business does. From emails and data storage to customer management, your IT systems...

Effective password hygiene is vital for businesses to prevent data breaches and forms a key part of your cyber security strategy. This article provides essential password hygiene tips for businesses and explains how Keeper Password Manager can help secure your data.

In this article, we’ll cover our top five cyber security tips to help you protect your business's digital world. These essential tips will keep you ahead of emerging threats and safeguard your data effectively. 

Ransomware locks your files or system until you pay a ransom. This article explains ransomware: what is it and how do I protect myself? Learn how it spreads, types of ransomware, and steps to keep your data safe.

Benefits of Cloud Backup Data Backup and Recovery Cloud backup enables swift data recovery, minimising downtime and ensuring business...

Microsoft 365 is at the heart of modern workplace productivity. From cloud-based email and file sharing to powerful communication tools like Microsoft Teams, it's a trusted solution for millions of users worldwide, whether you're managing a business account, supporting a hybrid workforce, or staying connected across multiple devices. This guide offers actionable Microsoft 365 support tips, solutions to common issues, and answers to FAQs.

In today’s fast-paced digital world, technology plays a vital role in the day-to-day operations of businesses. From communication and...

Modern businesses rely on digital tools that are secure, flexible, and collaborative. Microsoft 365 (formerly Office 365) offers an...

In an era of increasing cyber threats, cyber security  has become a business-critical priority. Whether you're a small company or a large...

Cybersecurity is no longer an optional consideration for businesses; it’s a core part of your operational success. Zero trust is a...

In today’s digital landscape, cybersecurity threats are an ever-present danger to businesses of all sizes. Among these threats, phishing...